Unlock Settings

[Smitty79]

I've been having problems with unlocks. Sometimes I walk up to my car and it's unlocked before I get to the door. Sometimes I have to select the app and let it sync before it unlocks. In both cases, the app is running. Most recently, I ran into the grocery store and when I came out, I had to sync to the car to unlock.

This sounds like some kind of setting issue. Would someone please help?

 

[XLR82XS]

Try deleting your phone from the system and reinstalling.

 

[21miDay]

I've been having problems with unlocks. Sometimes I walk up to my car and it's unlocked before I get to the door. Sometimes I have to select the app and let it sync before it unlocks. In both cases, the app is running. Most recently, I ran into the grocery store and when I came out, I had to sync to the car to unlock.

This sounds like some kind of setting issue. Would someone please help?

I had this problem quite a bit until I started holding my phone in my hand as I walked to the car. If the phone was in my bag it wasn't recognized and even if I took it out of the bag at the door the car still didn't see it.

 

[ewoodrick]

The is probably just not hearing the phone. I keep mine in back pocket, and often have to turn around for a sec to let the phone hear me

 

[640k]

The is probably just not hearing the phone. I keep mine in back pocket, and often have to turn around for a sec to let the phone hear me

i don't understand what you mean by "not hearing the phone"? the car/key interacts through bluetooth. BT is range limited and cannot penetrate objects, which greatly reduces the range. more times than not, I've observed that people that complain about the phone and car not interacting, it's usually the phone.

there are a few things you can do to make sure your phone and vehicle interact (such as taking it out of your pocket) but my advice would be to make sure you keep your keycard with you at all times.

 

[ewoodrick]

i don't understand what you mean by "not hearing the phone"? the car/key interacts through bluetooth. BT is range limited and cannot penetrate objects, which greatly reduces the range. more times than not, I've observed that people that complain about the phone and car not interacting, it's usually the phone.

there are a few things you can do to make sure your phone and vehicle interact (such as taking it out of your pocket) but my advice would be to make sure you keep your keycard with you at all times.

The car can not hear the Bluetooth from the phone.