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Unplug charging cable while car in sleepmode

Discussion in 'Model 3: Battery & Charging' started by paulvinh, Sep 18, 2018.

  1. halfricanguy

    halfricanguy Model 3 - LR RWD - MSM

    Joined:
    Apr 18, 2018
    Messages:
    171
    Location:
    NC, USA
    AFAIK there has been no update to resolve this. But from what I can tell, if you pre-heat/cool the car via the app beforehand, it will be awake for you to disconnect the charge handle. I have to do some more testing though.
     
    • Helpful x 1
  2. ivan801

    ivan801 Member

    Joined:
    Oct 30, 2018
    Messages:
    166
    Location:
    Lehi, UT
    I took the car into my local service center for this issue. They run a bunch of tests, returned the car to me suggesting that I just need to wait for most recent software update. That was a little while ago. Most recent software update did not fix the issue. I do not want to have to open a door in order for me to remove the charge cable.
     
  3. jsmay311

    jsmay311 Member

    Joined:
    Apr 22, 2016
    Messages:
    891
    Location:
    Chicago suburbs
    After all my back-and-forths with Tesla service on this issue, their eventual explanation was that this is simply now the intended behavior.

    As incredibly pathetic as that is, it's what I've grudgingly come to accept. So, at this point, I don't ever expect a software update to "fix" this "bug". (It would be great if it did happen, but I'm not holding my breath.)

    Even more disappointingly, they still haven't updated the manual to accurately describe this nuance in how to disconnect the charge cable. I'm guessing they never will since it's an embarrassing failure on their part.

    They did, however, recently update this same section of the manual to describe the change in the cable latch locking behavior in cold temps. I've highlighted the new added language below:

    upload_2019-3-18_17-45-35.png
     
    • Helpful x 1
  4. ord3r

    ord3r Member

    Joined:
    Jun 27, 2018
    Messages:
    195
    Location:
    California
    You can just lightly toggle the rear door handle, so it wakes the car but doesn't open. This will light the charge port, and allow you to hit the button to release.
     
    • Helpful x 1
    • Informative x 1

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