@UnpluggedP you are handling the criticism very well. This is a sign of a reputable company. KUDOS!
Regarding less expensive products, I agree with you about quality and fitment. But there will always be somebody who will produce a similar product of similar quality for a lower price. I have seen it happen with Prius aftermarket.
Appreciate the compliment! At the end of the day we are all car enthusiasts and our goal is to deliver quality parts and help other enthusiasts make their cars awesome! We are reasonable people and not afraid of making changes as needed