Tesla Motors Club
When I got my PTO in early Feb, my PW would not discharge throughout the peak hours and it will randomly stop discharging for a period of time then come back either a blip or stay for an hour then stop discharging again. At the same time, I saw a lot of L1N over voltage error reported on my delta m8 inverter that would cause the inverter to stop functioning in the day time.
I finally got Tesla to help me look at the logs in early March and they found the incoming voltage fluctuate between 100 V and 138 V. Called PGE on that morning and they had a tech came out and verified my utility neutral line had problem. To my surprise, they had someone came out late afternoon and fixed it on the same day I learned about the issue from Tesla.
Since then my PW have been functioning correctly. So just want to leave it here in case someone else see a similar issue in the future
I finally got Tesla to help me look at the logs in early March and they found the incoming voltage fluctuate between 100 V and 138 V. Called PGE on that morning and they had a tech came out and verified my utility neutral line had problem. To my surprise, they had someone came out late afternoon and fixed it on the same day I learned about the issue from Tesla.
Since then my PW have been functioning correctly. So just want to leave it here in case someone else see a similar issue in the future