Update doesn't recognize wifi connection

[Poonlarp]

I have a notice that a software update is availablefor my 2015 Model S - 2020.36.3.11. Notice is on my app and the console, and both say to hook up to wifi to download. I am hooked up to wifi, and the car otherwise recognizes it, but apparently the software download function does not. Re-boot doesn't help; any suggestions?

 

[DerbyDave]

Delete (Forget) the WiFI connection and recreate it, putting in the username and password again. Then try the update.