I went to Rocklin SC this morning pick up my car and they forgot the install crome passenger window door trim and the car had been already washed before installing the trim. I asked would it be an issue that the car was washed without the trim installed first and they said no because it's sealed inside the door. So they took the car back into service, popped in the chrome door trim and installed a front passenger seat (that they were holding for the mobile service), then they did a firmware update but it failed multiple times, so now they're currently trying to diagnose why the update keeps failing, any ideas?