Update to 2022.44.30 reset all settings?

[jordanmerrick]

Got a notification for my Model 3 that this update was available earlier today, so installed it. Went to preheat the car and the mobile app told me that Mobile Access was not enabled. Got in the car and all of the settings are wiped, even got the "Welcome to v11" splash screen.

The map was initially set to Tesla's HQ, everything has reset and it looks like it's forgotten some keys as well. I usually don't mind this sort of thing but the child and window locks were reset, and I was on my way to pick up my kid from daycare—glad I checked.

My driver profile is a cloud one so it downloaded, and the car did remember Wi-Fi passwords. But otherwise every setting has reset. Lost all my saved map locations, home and work have cleared.

Anyone else had this issue on the latest update?

 

[OxBrew]

I've been lucky so far, never had the settings wiped.

Why does this ever happen? Creating a settings file and saving it somewhere has to be the simplest thing ever.

We should be able to export/save to drive a config file and re-import if needed. Would be so easy.

 

[EVRider-FL]

Other people have experienced that issue, but it’s not specific to any particular update. I’m surprised that you couldn’t recover the settings from your cloud profile.

 

[smogne41]

Yeah, not specific to a single update, but it seems to be happening a large amount the last few months (but was quite rare before then). So probably a specific low-level change rolled out a few months ago (remember, all updates are cumulative). Is it a bug or some error checking suddenly correcting some corrupted profiles? We have no idea.

 

[Ucsbshawn]

Mine didn’t erase anything, but now it won’t let me play anything on tidal. I can browse, just won’t play. Says my premium connectivity is expired. Mine doesn’t expire till March 2023. My Apple Music works.

 

[Occhis]

Same thing happened to me with this update. Now I’m hesitant to install 2023.2.10 which is available now. Has anyone with this problem updated to 2.10? If so how did it go?

 

[skydve1]

Same thing happened to me with this update. Now I’m hesitant to install 2023.2.10 which is available now. Has anyone with this problem updated to 2.10? If so how did it go?

My wife's M3 just factory reset after we installed 2023.2.10. She's pissed.. luckily we realized it this evening.

 

[WattsHappening]

I just installed 2023.2.10. Also got the factory reset. Still having issues with connecting Homelink. What a pain.

 

[Deejanu]

Same here. Scheduled update to 2023.2.10 on our 2018 Model 3 LR.
This morning we found all our profiles and settings wiped out. Car time was messed up. Car name and mileage not showing up. Navigation got messed up and throwing errors. I tried to restart which did not make any difference. Had to manually re-add drivers and reconnect phones associated with this car. Also, had to reconfigure Homelink.
At this point I’m still not confident that something else is not broken. Super disappointing…

 

[Jamison]

This has now happened to me twice in about 3 months. No update today and I am on 2022.44.30.10. The left side of the screen with the FSD visuals was just black so I did a soft reboot while driving (both wheels). It did the normal reboot in about 1 minute and everything is gone. Super difficult with my garage door openers, saved locations, etc. I am so upset right now. I have my cloud profile, but am not exactly sure how to reconnect that. I had 5 other drivers with their own settings, but not cloud profile. Guessing they are all lost too? Massive PITA. I am losing faith to put things back in if this is just going to keep happening.

 

[CoffeePowered]

Now that I've lost all settings after a recent reboot, I came across these types posts. Has this been a recurring issue or has it only started happening with recent software versions? I've had the M3 for about 3 years and have not had this until now (have done a few reboots over the years).

 

[ph0ton]

2018 2023.2.10 here. My phone was weirdly disconnected from the car, and when I restarted the MCU, everything was gone. Factory reset, nothing saved. I was using my trip meter as a way to measure efficiency over the year so I'm pissed.

Lost all my homelink stuff, all configs gone, and got that stupid welcome to v11 screen.

 

[DrSmile]

This happened for the first time to both our M3 cars with 2023.2.10 (2018 and 2020). It made me realize how many things I have set / changed in the cars. Super annoying.

 

[Spookmedic]

Updated to 2022.44.30 last night
Lost all safety measures ie cruise control , brake and steer assist , auto steer, brake assist you name it
Radio / entertainment sound intermittent and car light lots randomly flashing while driving
Nightmare
Have been in touch with Tesla service awaiting advice .

 

[Darmie]

If I were to loose all my trophies on

I would be really ticked off.

 

[Jedi2155]

This happened to me AGAIN, first during the update, then I rebooted the MCU while driving and it gave me a full factory resrt WHILE DRIVING

 

[Ucsbshawn]

This happened to me AGAIN, first during the update, then I rebooted the MCU while driving and it gave me a full factory resrt WHILE DRIVING

This happened to me. Driving along on autopilot, then the tesla logo and a black screen reboot.

 

[CoffeePowered]

This happened to me AGAIN, first during the update, then I rebooted the MCU while driving and it gave me a full factory resrt WHILE DRIVING

Yeah, not holding my breath or anything, but I’m hoping nothing goes wrong requiring me to reboot the system for fear of everything getting reset again.

 

[Taliesin]

My settings were wiped today upon installation of 2022.44.30.10.

 

[nfarina]

2022.44.30.10.

Same. 2022.44.30.10. 2018 LR Model 3.

Redoing the settings and locations is a pain but the seat position is what kills me! A friend was driving the car before the update so everything is way off. It takes me weeks of driving to find a comfortable position for everything!