Updating a 2020 Tesla vs 2020 Updating a Land Rover - A lesson in WTF

[VT_EE]

Reminds me back when Nissan wanted me to pay $300 for a map update DVD. Delivery time was 6-8 weeks. Hahahaha

Toyota did this too. I found the same version EBay for $15 and bought it.

 

[john5520]

C'mon man AOL was actually amazing in 90s. You've Got Mail. Instant Messaging. Chat rooms (especially those warez rooms). The one thing I did hate was the annoying dial up sound that is permanently embedded in my brain. Also when my mom picked up the phone and I got disconnected lol.

Back then, I worked as a field tech for a small computer company and we got tons of calls for AOL issues. This thread brings back to so many vivid memories. Eventually, many users wised up of the fact that they paid for some stuff that could be found for free on the internet.

You got to hand it to the brilliant marketing though. AOL came in at the right time.

 

[hydro 481]

Back then, I worked as a field tech for a small computer company and we got tons of calls for AOL issues. This thread brings back to so many vivid memories. Eventually, many users wised up of the fact that they paid for some stuff that could be found for free on the internet.

You got to hand it to the brilliant marketing though. AOL came in at the right time.

Well I was like 12 or 13 when I started using AOL in the mid 90s so I didn't really know any better. It's crazy to think we used to pay AOL a monthly fee for things that are free nowadays. But I won't lie, I have lots of fond memories and met some cool people I still talk to til this day.

 

[TLLMRRJ]

Now compare Tesla map update to any car with Apple CarPlay:

First Tesla (assuming App and Wi-Fi connected already)
1 - Notification of an update pushed to app on driver's phone
2 - Utilize choice of finger to press large bottom displayed on the phone screen to start the update
3 - Tesla downloads the update via wi-fi and then installs the update
4 - Notification that the update has been completed pushed to your phone
5 - Come to Tesla forum and proclaim that you have an update.

Apple CarPlay:
1 - Plug in your phone or connect wirelessly

 

[bedoig]

That's not an apples to apples comparison (pun intended). A Tesla map update happens with no prompting and no interaction and a system update on an iPhone requires interaction as well.

 

[LCR1]

If you can't get your Tesla to connect to your router then the issue is with your router - if you need help why not ask - there are many of us with networking expertise that are happy to help.

And take it down a notch there, cowboy, no one is saying that Tesla is the "be all and end all of everything" - you do understand what an anecdote is right?

Everything but my Tesla can connect to my router. resetting the router, doesn't do anything and I can disconnect everything else from the router and simply put the password in and they all connect again.

 

[TLLMRRJ]

That's not an apples to apples comparison (pun intended). A Tesla map update happens with no prompting and no interaction and a system update on an iPhone requires interaction as well.

Did you know we're talking about map updates, not system updates?? I've never been prompted on Google Maps to do a map update on my iPhone. Not sure how your iPhone works.

 

[trnunes]

So, on Thursday my wife's 2020 Landrover Discovery popped up on her screen that there was a map update available. That was the first update since I bought it back on January 6th. So I thought that this is a great time to compare the software updating process of Tesla vs LandRover.

First Tesla (assuming App and Wi-Fi connected already)
1 - Notification of an update pushed to app on driver's phone
2 - Utilize choice of finger to press large bottom displayed on the phone screen to start the update
3 - Tesla downloads the update via wi-fi and then installs the update
4 - Notification that the update has been completed pushed to your phone
5 - Come to Tesla forum and proclaim that you have an update.

Now Land Rover.
1 - Notification of an available update only on the main navigation screen. No notification on application
2 - Click the button on the navigation screen to go to the update notification page to be told that you have to go to landrover.here.com on your cmputer for more information.
3 - Turn off car
4 - Go back into the house
5 - boot up the computer
6 - go to landrover.here.com
7 - go to maps and downloads link referenced on the notification in the car, to be told that I must first register my landrover (Why am I just hearing about this after buying it for my wife Jan 6th?)
8 - Register landrover and prompted to put in VIN
9 - Go back to download link, but am told I have no registered vehicles - pin in VIN again
10 - Type in VIN 10 more times, but doesn't save.
11 - Attempt to log in from my Macbook, my wife's MacBook, and children's Windows laptops to see if it's an issue with my browser - it is not - VIN is not saved no matter what I do.
12 - Go to forums to find that it is a common issue.
13 - Give up and go mow the lawn
14 - Two days later the update randomly pops into my head and I go to landrover.here.com and log in. VIN mysteriously populated finally
15 - Told that I must install an update application on my PC to download the update for the car
16 - Download and run the update application and can finally download 12 gig update
17 - Now copy 12 gig update from my hard drive onto USB Drive
18 - Disconnect USB drive from PC and take it to the garage
19 - Turn on Landrover and insert USB drive into USB slot
20 - Landrover no longer connected to Wi-fi - scratch my head as to why because it's sitting right next to my Tesla which is connected to Wi-Fi and both are sitting under a Cisco Meraki access point I put into the garage just for the cars.
21 - Spend 5 minutes troubleshooting Wi-Fi - find out the Land Rover no longer remembers the SSID and password
22 - Retype in Wi-Fi username and password - connect to Wi-Fi
23 - The navigation system is no longer logged into Landrover account. It needs to be connected to LandRover to verify that I'm allowed access to the update that it told me to download
24 - Sign in to Landrover Navigation system on clumsy and slow nav screen keyboard
25 - Access to update verify
26 - Car must be running to update - start car
27 - Start update
28 - 15 minutes later return to vehicle to verify that update is completed
29 - Update is completed - acknowledge system reboot
30 - Verify everything comes back online
31 - Turn off car
32 - Look lovingly back into garage at my Tesla and realize that I will never own another car brand as long as I live, and I don't care what car brand my wife thinks she's getting when her Land Rover lease is up, but her next car will be a Tesla too.

After doing just that to my Model S last night (and still dealing with the *significant* trauma to the fingertip of my right forefinger; I obviously need to start switching between my left and right forefingers!), I can only say this about future ICE purchases......

 

[bedoig]

Did you know we're talking about map updates, not system updates??

You're actually not though. You're conflating two different things, as I already explained.

 

[jpfive]

C'mon man AOL was actually amazing in 90s. You've Got Mail. Instant Messaging. Chat rooms (especially those warez rooms). The one thing I did hate was the annoying dial up sound that is permanently embedded in my brain. Also when my mom picked up the phone and I got disconnected lol.

Reminiscing about this stuff is probably worth its own thread. I admit some heartburn with AOL (do I hold a grudge much?) because they put Compuserve under. I had been with CIS since my first 300baud dial up. It was like functioning on a teletype machine but still pretty dang cool at the time for the world it was opening up. I still have friends from the compuserve forum days. I hung out in the flight simulator forum, where we had our own Air Warrior squadron, the Flying Squirrels. It was a bit like being included in your own, private WWW tree house club. Along came AOL with their marketing blitz - over promise, under deliver, WTH we'll catch up after they sign on. (Hey, sounds like a precursor to Tesla and FSD... JK) And if they try to cancel we'll run 'em through a maze. CIS died from its own inertia, I do understand that, but it still leaves me with a lingering bad taste for AOL to this day.

 

[hydro 481]

Did you know we're talking about map updates, not system updates?? I've never been prompted on Google Maps to do a map update on my iPhone. Not sure how your iPhone works.

He’s trying to say Tesla map updates happen in the background with no user interaction. What you were describing is a firmware update, which I believe happens independently of map updates.

 

[Saghost]

Now compare Tesla map update to any car with Apple CarPlay:

First Tesla (assuming App and Wi-Fi connected already)
1 - Notification of an update pushed to app on driver's phone
2 - Utilize choice of finger to press large bottom displayed on the phone screen to start the update
3 - Tesla downloads the update via wi-fi and then installs the update
4 - Notification that the update has been completed pushed to your phone
5 - Come to Tesla forum and proclaim that you have an update.

Apple CarPlay:
1 - Plug in your phone or connect wirelessly

Tesla updates maps in the background without interaction just like Apple, and updating the firmware your Apple phone does require a similar level of interaction to updating the car.