So you overtorqued and broke the bolt and demanded new bushings on the 4th of July and found it it’s your CV joint? Wow....entitled much? Where’s the apology to UP? So it was your installation error lmao.
Why does this forum seem to have a number of holier than thou, know it all, sanctimonious jerks like you?? Boys (punks) that think they know everything about everyone and their poop doesn’t stink.
Don’t lecture me about being entitled. Tesla has not confirmed it was my CV joint. I speculated, based on my previous knowledge and experience working on cars, but I’m not a service technician at Tesla.
How do you know what communication i've had from UPP? Do you work for them and have read my email communication with them?
You don’t know me, my background, my mechanical aptitude, experience or ability to work on vehicles etc. It has nothing to do with “entitled”. It has everything to do with UPP providing great customer service and follow on communication with a loyal customer (me) to ensure I’m happy and satisfied with their product (which i am).
First off I don’t recall ever finding in UPP’s instructions the torque requirements for the sway bar brackets.
2nd, i never demanded anything from them. They contacted me, stated they had issues with a production run of the sway bar rubber bushings during the time frame in which i purchased my sway bars that were not to the proper dimension. They were kind enough to send me a pair of the new, correctly manufactured rubber bushings. In the process of installing those new bushings i noted the stud had broken away due to my overtorquing them (I’m a strong guy, having spent a twenty year career as an infantryman in the US army and then another 17 years as a firefighter in downtown Seattle). Yes, i have a tendency to overtorque stuff, hence the reason for my using a torque wrench and trying to ascertain the proper torque setting.
Sure, I overtorqued them. I solved the problem. Fixed it. I let UPP know that i felt they should include that information in their instructions. Their instructions still do not mention the proper torque for the sway bar brackets.
My work to ensure everything was properly secured, nothing was under or overtorqued, along with their new rubber bushings solved the clunking from the front left. Whether that was related to my installation or their out of spec item is subject to debate. The stud broke away from its weld to the frame when I attempted to torque down the new bushings, it was not broken prior to installation of the replacement bushings. That being said, i both repaired the broken stud and also replaced their rubber bushing.
After my repair work i still continued to have an annoying rattle or clunk, but now it’s very pronounced from the right front. In the course of trying to diagnose it I’ve discerned it may be related to a problem with the car, not the products from UPP or my installation. My car has not even been to the Tesla SC yet, so whether or not the noise in the front right is due to some other issue such as UPP's products (which i doubt at this time) or a problem with a defective component from Tesla is unknown.
Other than the issue with their relatively ambiguous instructions I have nothing but positive things to say about them. That's evident by my installation of their lowering springs, sway bars and front lip spoiler. They obviously have no animosity towards me or feel I've done them a disservice publicly, since they were kind enough to send me some free merchandise for my troubles. I’ll continue to purchase from them and recommend them to those that ask me about the quality of their products and their customer service.
Why don't you worry about your own issues instead of passing judgement on someone you don't even know?