But you have one important point - one shouldn't have to jump through hardware hoops to get this thing to work passably.
My weekly chat with support about this went a bit differently this time:
"Me:
Album art in USB playback is broken, and has been broken since version 2020.44 came out last November. That's five months - it should have been fixed by now.
Music resuming properly over power cycles has been an issue since day one that I've had the car, which is almost 3 years now. This should have been fixed long ago - in fact it never should have been an issue in the first place - this isn't an issue in ANY other manufacturers cars.
Gaps between tracks in USB playback still happen - again, this should have been fixed ages ago, and shouldn't have been an issue in the first place.
Search is broken for USB music.
Voice commands to play USB tracks is broken.
USB tracks don't show up in the recently played list, also broken.
The ipod came out in 2001. While it had some of these and similar issues at first, they were all fixed within a year. Be like apple - fix the things! Please!
Kelly
12:16 PM
I understand your frustration, if you cannot wait for our advanced team to review you can take it into service to have them look over it as well.
Stephen
12:17 PM
Service can't fix these - these are software issues.
Kelly
12:18 PM
Understood, I will escalate this to our advanced support team and have them review. One moment please
Kelly
12:21 PM
OK I have some questions regarding the USB
Stephen
12:21 PM
sure
Kelly
12:22 PM
Q: What brand of USB drive is being used?
Q: How much capacity does the USB drive have?
Q: Has the USB device been reformatted, and if so when?
Q: Is the USB Device being used for anything else? (e.g. dashcam, sentry mode and USB media)
Q: Has more than one USB device been tried?
Stephen
12:24 PM
It's a crucial m.2 msata ssd in a high end enclosure, 256gb - it's formatted in ext4 - no, only one partition - yes, I've tried numerous, like dozens of different kinds of drives, this one works the best, and resumes playback correctly maybe 90% of the time.
Stephen
12:25 PM
And there's no hub between the drive and the car. There's no buffering apparently, so have to eliminate any extra steps to get things to work passably.
Kelly
12:29 PM
OK Thank you for the details ive submitted everything over to our ATS team, they will review and then follow up. Bear in mind this can take sometime, the ETA I show is 10-12 business days. Was there anything else
Stephen
12:30 PM
No, that's excellent! Thank you!
Kelly
12:30 PM
You are welcome and thank you for contacting Tesla!"
This got submitted to the ATS team! I don't know what an ATS team is, or if they'll actually get back to me, but it's a huge difference from the usual "known issue that will be addressed in a future update".