Well, this is long overdue!
As many of you may know, our Model Y hubs were postponed for a period due to technical botlenecks our team was working through. We're happy to say that we have worked through many of the issues we had with the Model Y ports. Why was the Model Y more difficult? The internal engineering and power distribution/delivery, was completely different from the Model 3, and exhibited very unique behavior with the USB C ports. As such, as we had to work on new PCB boards and electronics, and test countless board after another to create a perfect working hub.
We realized we could not do this alone. So, one big thing we have done since our last email update is we have enlisted the help of Munro and Associates to get all the specs necessary for the Model Y Hub. What does this do? it provides the blueprint we need to provide the best hub possible. This is exciting news, and great news too - because we're not simply chancing anything, we're working on a technically sound, safe, and reliable product which we KNOW will work becuase we designed it around the internals.
We don't want to provide ETA"s and miss the mark, as we've already done that. We will be finalizing the last few tests we need to complete this week, and then will be able to provide concrete ETA's in our next email.
We are offering cancellations, and are happy to cancel should you not want to wait. You are welcome to reorder when our ship dates are finalized in our next email. We know that any product made for this purpose for the Model Y and new Model 3 will require the same vigilent testing (since the internal eletronics are vastly different), and we feel confident we are the only ones that will be able to provide a safe, tested, and proven USB Hub in the upcoming month.
Our products are tested for safety, efficient power delivery, and overall performance. We will not compromise on ensuring we deliver a product which meets those standards.
Thank you for your patience with us and our team, and please reach out anytime about your order.
