USB thumb drives no longer recognized

[rrodby]

USB music has been a disaster historically, but much better recently. I was just beginning to like it...
Thanks for reporting back, I am convinced now it Was the update. You just never know about these things.
At least now I'll stop unplugging it and replugging it every morning to see fit it shows up again!

 

[f-stop]

you're not imaging things. The 2020.12.5 update broke USB music playback for many, the USB drive isn't even recognized and doesn't appear at all in the music player

USB thumb drives no longer recognized
2020.12.5

 

[Merrill]

It is amazing that they can make a all electric vehicle but cannot even get album art to work and now nothing works.

 

[houstonian]

Ditto for me. Not even seeing the USB stick.

 

[upkerry14]

Mine works fine after the update and I am constantly removing it.......

 

[taminatorv]

I just got the update and immediately noticed no USB option for music. The USB player was pretty stable for a while, so of course they had to do something about it.

 

[Merrill]

Just received notification of a software update for my 2013 S and wonder how to tell if it is the one that screws up the usb music.

 

[Huskyf]

Just received notification of a software update for my 2013 S and wonder how to tell if it is the one that screws up the usb music.

Try to reformat your USB Key

 

[Merrill]

Try to reformat your USB Key

I have not installed it yet, just wondering which update is the problem.

 

[Gridlok]

Got 2020.12.5 last night and no USB visible today!

 

[tga]

Add me to the list. Keyfob summon seems to have vaporized as well.

Tesla, I suggest you learn the meaning of SQA, 'cause you clearly don't have a clue.

 

[mackeymax]

spoke with Tesla chat, had no idea of this problem, I said many on TMC having same issue, she said to set appt...hoping there is a quicker fix to this...

 

[Euroneon]

I know I'm in the S forum but I have a 2017 Model X with MCU1 AP2.5 2020.12.5 and I don't listen to music BUT my thumb drive does work for sentry mode/dash cam. It recognizes my thumb drive with the dashcam and NEW sentry mode icon shown. Is everyone w/ MCU1 on this thread saying the USB not working for dashcam also?

Same configuration as yours, USB stick does not work, Sentry mode on the other USB works fine

 

[SSonnentag]

My USB drive also "broke" when I did the 2020.12.5 update. It works with other drives though, so I think the USB drive was corrupted during the update. It would probably be wise to remove all USB drives before doing firmware updates in the future. I was able to use Linux to reformat my corrupt USB drive and it now works again. Windows and Mac OSX were both unable to repair the drive.

 

[Merrill]

Does anyone think that if I remove my usb before I download the software would keep from losing the drive.

 

[jeremymc7]

Does anyone think that if I remove my usb before I download the software would keep from losing the drive.

No.

 

[tga]

Does anyone think that if I remove my usb before I download the software would keep from losing the drive.

Doubtful. My 512G FAT32 drive isn't corrupted or anything. Reads fine on windows, chkdsk is happy. The car just ignores it.

 

[swsunshine41]

Youre correct! 2020.12.5 killed my USB recognition too. I got .12.5 yesterday and it was working the day before. I cannot see my USB drive. Unplugged, replugged, nothing.

2015 S 85-D Same issue. USB selection disappeared from the MCU array following 2020.12.5 update. Is there anyone at Tesla that can resolve this issue?

 

[dark cloud]

2015 S 85-D Same issue. USB selection disappeared from the MCU array following 2020.12.5 update. Is there anyone at Tesla that can resolve this issue?

Yes! but we are going to have to wait for them to fiddle with the software, patch it up, and send it back out in the next update. Might be another 2 weeks...

Doesn't hurt for many of us to pester them by phone; might speed it up a little....

 

[Merrill]

I called my contact at Tesla Service and he checked into to it and said they were working on an update to fix the problem but had no time line on when it may happen.