V10 but no Spotify

[Nikki's Dad]

I received and installed V10 (2019.32.11) on my 2018 MS100D yesterday. I have AP2.5 with MCU1 and purchased FSD back in March. The release notes indicate that Spotify is included and can be selected from the Media menu but there is no option for Spotify showing in the Media menu - just Streaming (which is still Slacker) and TuneIn. I've seen screen shots of displays of other MS's and Spotify is showing to the right of the TuneIn icon. Rebooted several times. Tried full power off too. No luck. I've got Smart Summon, Joe Mode and other features mentioned in the release notes. No clue why Spotify isn't there.

Thoughts?

 

[boaterva]

Very weird. My X has it and it’s a 2.5 older than yours. You’ve tried all my suggestions (reboot and power off)... all I can say is try them again?

 

[jeffdom1978]

Very weird. My X has it and it’s a 2.5 older than yours. You’ve tried all my suggestions (reboot and power off)... all I can say is try them again?

I have 32.10.2 and got that Thursday, already received another download and it’s 32.11 and now I don’t want to install since no Spotify! Why is this?!!

 

[boaterva]

I have 32.10.2 and got that Thursday, already received another download and it’s 32.11 and now I don’t want to install since no Spotify! Why is this?!!

Has to be a one off. As I said, I have it and haven’t seen another report of this being missing. I’d definitely load it.

 

[MorrisonHiker]

We've received the update on three cars so far. Two of them have Spotify but the AP2/MCU1 Model S doesn't have it even though it was mentioned in the release notes.

 

[boaterva]

We've received the update on three cars so far. Two of them have Spotify but the AP2/MCU1 Model S doesn't have it even though it was mentioned in the release notes.

Wonder if there’s some server check-in and if it’s too busy it fails? One reason I recommended the power off/on. Not sure that works but the sporadic ‘no shows’ don’t make much sense. Spotify should be on all.

 

[MorrisonHiker]

Wonder if there’s some server check-in and if it’s too busy it fails? One reason I recommended the power off/on. Not sure that works but the sporadic ‘no shows’ don’t make much sense. Spotify should be on all.

I've rebooted a couple of times since we've had some other weird issues as well. The climate control screen keeps opening and closing by itself and it keeps lowering the temperature for the front passenger. It also keeps lowering the radio volume. Hopefully powering off fully will fix those issues as well as the missing Spotify issue.

 

[Chuckben]

On my 2018 MS 75D with autopilot and FSD, on V10 I get Spotify on my menu but I can’t log in to my Spotify account. Do I need a Premium Spotify account?

 

[MorrisonHiker]

I've rebooted a couple of times since we've had some other weird issues as well. The climate control screen keeps opening and closing by itself and it keeps lowering the temperature for the front passenger. It also keeps lowering the radio volume. Hopefully powering off fully will fix those issues as well as the missing Spotify issue.

I powered off but still no Spotify the next time I drove the car. I'm not that concerned about it but will mention it to the Service Center next week.

 

[Bill_75D]

On my 2018 MS 75D with autopilot and FSD, on V10 I get Spotify on my menu but I can’t log in to my Spotify account. Do I need a Premium Spotify account?

Yes, you need Premium.

 

[Cal1]

So they are not really giving us Spotify like Slacker. Just the ability to use your own spotify account. What a sham! Kind of like buying a car with XM or Sirius and then realizing you've got to pay for it. Wish they had worked on getting thins they are giving us to work flawlessly.

Why wouldn't someone just use their phone with Spotify and stream it thru their blue tooth? Seems like a was it of time for a company that's in over it's head with tons of real problems. Oh well it is what it is. Hope it works for you guys (not a sarcastic dig)

 

[George Jetson]

Why wouldn't someone just use their phone with Spotify and stream it thru their blue tooth? Seems like a was it of time for a company that's in over it's head with tons of real problems. Oh well it is what it is. Hope it works for you guys (not a sarcastic dig)

Well, for one thing you can use voice commands to search for an artist/song/album on Spötify now. I was teetering on the verge of accepting an invitation to purchase Echo Auto for that reason and now I don’t need to have another peripheral junking up the car.

 

[Fcalero]

I just downloaded V10 on my model 3 and I’m having the same issue, no Spotify, no entertainment, I do have Smart summon, the new game, the new navigation options. So weird. I have rebooted the car, turned off and on, no luck. Will have to contact TESLA tomorrow I guess

 

[Uxorious]

Just got 2019.32.11.1 on a 1 week old Model S LR (so Raven with HW3).
No Spotify and Theater just gives me a blank screen.
Aaargh!

 

[MorrisonHiker]

We've gotten the v10 update on two other cars and still no Spotify on any of them. I guess the problem isn't as isolated as I first thought as it is missing from all our cars, no matter what MCU or AP hardware they have.

 

[Cheburashka]

I have Spotify on my AP2/MCU1.

Upgraded to 32.11.1 yesterday, haven't checked if the newest firmware removes it.

 

[Cheburashka]

So they are not really giving us Spotify like Slacker. Just the ability to use your own spotify account. What a sham! Kind of like buying a car with XM or Sirius and then realizing you've got to pay for it.

That's literally how it works. If you buy a car with Sirius XM, you have to pay for it monthly.

 

[Nikki's Dad]

So I spent about an hour on the phone with a very helpful person from Tesla support. He remotely accessed the car and consulted with engineers several times during the call. They couldn't figure out why Spotify wasn't there. They said they would be in touch via email within 5-7 business days. Waiting to hear back. In the meantime I got the 2019.32.11.1 update. Still no Spotify.

 

[MorrisonHiker]

A few days after updating, Spotify finally showed up on one of our cars (MCU1/AP2.5). It is still missing from two others (MCU1/AP2 and MCU2/AP3). The car that got it is on a different account.

 

[meomyo]

who cares about spotify? Give us updates to help us charge faster at sc and get more range from our batteries!