Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

V10 but no Spotify

Nikki's Dad

Member
Jan 11, 2016
85
64
Atlanta, GA
I received and installed V10 (2019.32.11) on my 2018 MS100D yesterday. I have AP2.5 with MCU1 and purchased FSD back in March. The release notes indicate that Spotify is included and can be selected from the Media menu but there is no option for Spotify showing in the Media menu - just Streaming (which is still Slacker) and TuneIn. I've seen screen shots of displays of other MS's and Spotify is showing to the right of the TuneIn icon. Rebooted several times. Tried full power off too. No luck. I've got Smart Summon, Joe Mode and other features mentioned in the release notes. No clue why Spotify isn't there.
IMG_4197.jpg


Thoughts?
 

jeffdom1978

Member
Mar 16, 2018
331
403
Chicago
Very weird. My X has it and it’s a 2.5 older than yours. You’ve tried all my suggestions (reboot and power off)... all I can say is try them again?


I have 32.10.2 and got that Thursday, already received another download and it’s 32.11 and now I don’t want to install since no Spotify! Why is this?!!
 

boaterva

Supporting Member
Supporting Member
Apr 2, 2016
7,572
3,746
Northern Virginia, USA
We've received the update on three cars so far. Two of them have Spotify but the AP2/MCU1 Model S doesn't have it even though it was mentioned in the release notes. o_O
Wonder if there’s some server check-in and if it’s too busy it fails? One reason I recommended the power off/on. Not sure that works but the sporadic ‘no shows’ don’t make much sense. Spotify should be on all.
 

MorrisonHiker

S 100D 2021.32.10
Mar 8, 2015
10,126
9,619
Colorado
Wonder if there’s some server check-in and if it’s too busy it fails? One reason I recommended the power off/on. Not sure that works but the sporadic ‘no shows’ don’t make much sense. Spotify should be on all.
I've rebooted a couple of times since we've had some other weird issues as well. The climate control screen keeps opening and closing by itself and it keeps lowering the temperature for the front passenger. It also keeps lowering the radio volume. Hopefully powering off fully will fix those issues as well as the missing Spotify issue.
 

MorrisonHiker

S 100D 2021.32.10
Mar 8, 2015
10,126
9,619
Colorado
I've rebooted a couple of times since we've had some other weird issues as well. The climate control screen keeps opening and closing by itself and it keeps lowering the temperature for the front passenger. It also keeps lowering the radio volume. Hopefully powering off fully will fix those issues as well as the missing Spotify issue.
I powered off but still no Spotify the next time I drove the car. I'm not that concerned about it but will mention it to the Service Center next week.
 

Cal1

Member
Sep 22, 2013
566
383
Battle Ground WA
So they are not really giving us Spotify like Slacker. Just the ability to use your own spotify account. What a sham! Kind of like buying a car with XM or Sirius and then realizing you've got to pay for it. Wish they had worked on getting thins they are giving us to work flawlessly.

Why wouldn't someone just use their phone with Spotify and stream it thru their blue tooth? Seems like a was it of time for a company that's in over it's head with tons of real problems. Oh well it is what it is. Hope it works for you guys (not a sarcastic dig)
 

George Jetson

Member
Feb 23, 2013
303
208
The Future
Why wouldn't someone just use their phone with Spotify and stream it thru their blue tooth? Seems like a was it of time for a company that's in over it's head with tons of real problems. Oh well it is what it is. Hope it works for you guys (not a sarcastic dig)
Well, for one thing you can use voice commands to search for an artist/song/album on Spötify now. I was teetering on the verge of accepting an invitation to purchase Echo Auto for that reason and now I don’t need to have another peripheral junking up the car.
 
  • Like
Reactions: obryan20

Fcalero

New Member
Oct 1, 2019
1
0
72916
I just downloaded V10 on my model 3 and I’m having the same issue, no Spotify, no entertainment, I do have Smart summon, the new game, the new navigation options. So weird. I have rebooted the car, turned off and on, no luck. Will have to contact TESLA tomorrow I guess
 

MorrisonHiker

S 100D 2021.32.10
Mar 8, 2015
10,126
9,619
Colorado
We've gotten the v10 update on two other cars and still no Spotify on any of them. I guess the problem isn't as isolated as I first thought as it is missing from all our cars, no matter what MCU or AP hardware they have.
 

Cheburashka

Active Member
Jan 29, 2018
2,440
3,052
Los Gatos, CA
So they are not really giving us Spotify like Slacker. Just the ability to use your own spotify account. What a sham! Kind of like buying a car with XM or Sirius and then realizing you've got to pay for it.

That's literally how it works. If you buy a car with Sirius XM, you have to pay for it monthly.
 
  • Funny
Reactions: obryan20

Nikki's Dad

Member
Jan 11, 2016
85
64
Atlanta, GA
So I spent about an hour on the phone with a very helpful person from Tesla support. He remotely accessed the car and consulted with engineers several times during the call. They couldn't figure out why Spotify wasn't there. They said they would be in touch via email within 5-7 business days. Waiting to hear back. In the meantime I got the 2019.32.11.1 update. Still no Spotify.
 

MorrisonHiker

S 100D 2021.32.10
Mar 8, 2015
10,126
9,619
Colorado
A few days after updating, Spotify finally showed up on one of our cars (MCU1/AP2.5). It is still missing from two others (MCU1/AP2 and MCU2/AP3). The car that got it is on a different account.
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top