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v10 software not available ?

I've just taken ownership of a lovely model s p85d which has version 9 software loaded. I know version 10 has now been released but my car is still saying it has version 9 and that it's up to date? it doesnt give me any options to install version 10. any thoughts ? cheers.
Did you pay for it? Just joking. Do you have the car listed in your app yet?
 
Tesla is on Tesla time and when they start releasing an update it doesn’t come to all the cars at the same time. It’s not like apple when they release their IOS and it’s available to everyone. Sometimes you have to go looking. When the software it sent to your car it’ll let you know.
Since it’s used and doesn’t sound like you bought from Tesla directly it can take I think 5 business days once they have all the needed docs from you which you should’ve able to upload into your Tesla account and then the car will be transferred to you and have access to the app.
 
Tesla is on Tesla time and when they start releasing an update it doesn’t come to all the cars at the same time. It’s not like apple when they release their IOS and it’s available to everyone. Sometimes you have to go looking. When the software it sent to your car it’ll let you know.
Since it’s used and doesn’t sound like you bought from Tesla directly it can take I think 5 business days once they have all the needed docs from you which you should’ve able to upload into your Tesla account and then the car will be transferred to you and have access to the app.

Hi thanks.. with regards to tesla account. is this the tesla app which I download or the web page I log onto ?
 

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