Friday night I get a notification on my phone that a software upgrade is available. I start the install from my phone. A few hours later, I realize I never got the completed notification. The app can't seem to connect to my car either. I go to my car and find it's totally dead. Nothing will open it, nothing is responding at all. I call Tesla Roadside and they say it stopped in the middle of maps update and they'll send out a tow truck to get it into a service center. They get it to the service center Saturday morning, but heard nothing from them (no texts, didn't answer phone, didn't return voicemail). Now I'm at the service center (as we are supposed to take a trip today with the car) and hoping that they'll be able to at least look at it to get some type of guess as to when it will be fixed -- but clearly the road trip isn't happening.
Word of advice, don't do updates when you're parking inside a garage or plugged into power. If the update does brick your car, it's much harder to get it towed (the tow company had to "break in" to get to the manual release on the charing cable and then use a robot to get the car out of our garage).
Word of advice, don't do updates when you're parking inside a garage or plugged into power. If the update does brick your car, it's much harder to get it towed (the tow company had to "break in" to get to the manual release on the charing cable and then use a robot to get the car out of our garage).
