V9 39.7 - Dashcam not working

[Matkins222]

I’ve had 39.7 since Friday morning. I haven’t had any issue with a corrupted USB drive. One thing: I formatted my drive with MacOS. Anyone else who formatted theirs on a Mac having issues?

I used a Mac the first time I reformatted the drive and had the same problem described in this thread .

 

[insaneoctane]

I am having the same problem. I received 39.7 Saturday morning and had a thumb drive ready to go on on the first drive It was recording fine this morning but I noticed the "X" on the way home from the movies I see a bunch of REC files in the root. Hope this gets fixed soon as I am already used to my Tesla having a working dash cam!

I do have a USB hub in the picture, do others with the same problem have it directly plugged in?

 

[rdlink]

I am having the same problem. I received 39.7 Saturday morning and had a thumb drive ready to go on on the first drive It was recording fine this morning but I noticed the "X" on the way home from the movies I see a bunch of REC files in the root. Hope this gets fixed soon as I am already used to my Tesla having a working dash cam!

I do have a USB hub in the picture, do others with the same problem have it directly plugged in?

Mine was directly plugged in until yesterday, when I put a hub into place. I'll be going out this morning, and we'll see if anything changes.

 

[brobinson]

Yep, same issue after 39.7. As others said, a re-format fixed it.

I did have the issue once before 39.7. I think two days after I got 39.6 I had the same symptoms. A re-format fixed it then as well.

 

[gmtom1]

Same issue on my 3 with 39.7. We should all use the "bug report" voice command and report it so Tesla gets this fixed.

 

[Lon12]

Same for me. Have formatted the drive twice so far and always see lots of *.rec files in the root.

 

[Need]

I don't think the *.rec files at root is unique to 39.7. I had them before on 39.4 and 39.6. I have not gotten 39.7 yet. My theory was that the .rec files were created at the moment the car went to sleep and lost power to the USB port. They probably correspond to the last min of recording with a corrupted mp4 file just before going to sleep mode.

 

[corduroy]

I'm seeing the issue on 39.7 with a brand new thumb drive, right out of the package, reformatted, created the folder, stuck it in port - red x.

 

[Twiglett]

I thought it might be removing the usb without turn off the cam, but we were out driving yesterday and it quit after a quick stop to check out a store.
It was working before the stop and grey X when we got back 10 minutes later.
One thing I’ve noticed is that the cam keeps running for a really long time after going into park and long after the car locks itself.
Lots of files showing nothing but parking lot views.

 

[Knightshade]

Same issue here after a couple days of working perfectly- gray x, drive had a bunch of REC files on it.

No hub/splitter/multi partitions- just a straight 32GB drive with nothing else on it but the teslacam folder.

 

[Jman012]

I keep experiencing this as well. It seems like the issue is around how the car shuts down/doesnt eject the USB drive when it powers off. Hopefully enough people are experiencing this that its a bug they are already fixing!

 

[j5555]

I've had V9 since 10/5, and issue appears every 2 days or so. Only solution, as others stated, has been to reformat usb stick. Have tried a whole bunch of configurations (partitioned, non-partitioned, 8gb usb, 16gb usb, 32gb usb, etc..) but issue keeps occuring.

 

[insaneoctane]

Can anyone confirm that they have reported this? Many should if we want this fixed quickly....

 

[Falcon3]

Can anyone confirm that they have reported this? Many should if we want this fixed quickly....

How do you report it other than the bug report in the car? I reported it on the tesla website through the "Contact Us" section and posted a link to this forum/thread.

 

[Tamogachi]

I got the same issue,reformat the drive and it happened again after the minute,i am not sure if the problem with the flash drive,i just order some new drive from amazon,anybody know how to fix this problem,it only wotks for the first time i plug it in.

 

[chronopc]

I got the same issue,reformat the drive and it happened again after the minute,i am not sure if the problem with the flash drive,i just order some new drive from amazon,anybody know how to fix this problem,it only wotks for the first time i plug it in.

Seems like it's an issue with the dash cam feature and not a problem with the usb drive. We can't all be using the same drive.

 

[MacMcIntire]

I’ve had 39.7 since Friday morning. I haven’t had any issue with a corrupted USB drive. One thing: I formatted my drive with MacOS. Anyone else who formatted theirs on a Mac having issues?

Yup, I'm having the same issues described in this thread. It can take a couple days for the error to appear.

 

[gmtom1]

Yup, just tried a different drive, and it worked for about the first hour of driving, then grey X.

 

[Eno Deb]

Seems like it's an issue with the dash cam feature and not a problem with the usb drive. We can't all be using the same drive.

I think the drive may actually make a difference. I see the corrupted filesystem too when I connect the drive to a computer, but I haven't seen the "X" on the icon so far, even though the drive I'm currently using has been in the car for more than 10 hours of driving time. Perhaps the error occurs earlier on drives with a small capacity as the filesystem is more and more corrupted?

 

[GPinzone]

I tried using a ext4 partition for the cam, but the system doesn't recognize it. An ext4 format would be less prone to corruption, but the teslas software doesn't seem to be able to read it.