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Vancouver Service Centre - top notch as usual

Discussion in 'Canada' started by richrootes, Aug 10, 2017.

  1. richrootes

    richrootes Member

    Joined:
    Aug 31, 2014
    Messages:
    203
    Location:
    North Vancouver
    Just had an issue with my S and received sterling service from the 4th street Service Centre in Vancouver - always professional and thorough

    Katrina on the service desk has left some big shoes to fill, but the new guys took care of everything for me

    It always pains me when I see some of the posts about centres down in the USA not living up to expectations, so it's time we started giving credit where it's due - thanks, Vancouver team!
     
    • Like x 2
  2. Struja

    Struja Member

    Joined:
    Jun 27, 2017
    Messages:
    70
    Location:
    Toronto, Canada
    I had my first experience a few weeks ago at my SC in Mississauga and I echo your thoughts.

    I am a former Lexus owner and always loved the treatment I got from Lexus. My first experience at Tesla was right on par with Lexus which is about as high praise I can give.
     
  3. SMSMD

    SMSMD Active Member

    Joined:
    Dec 2, 2015
    Messages:
    1,062
    Location:
    Edmonton, Alberta, Canada
    I dropped off mine Tuesday evening, I was given an X loaner as I am familiar with its drive, so thoughtful. We drove in at 415 transferred all our luggage and were back on road continuing our vacation. Excellent service.
    Have to see if all the problems are fixed along with annual service.
     
  4. Canuck

    Canuck Active Member

    Joined:
    Nov 30, 2013
    Messages:
    4,955
    Location:
    South Surrey, BC
    Agreed. Top notch service -- ever since Powell St and now in Kits. I do miss the old days when they picked up and drop off my car from my office for annual service -- and fixed a door handle in my parking lot -- but I knew that couldn't last forever.
     
  5. Lon12

    Lon12 Member

    Joined:
    Oct 12, 2015
    Messages:
    397
    Location:
    Calgary, AB, Canada
    Just had my S in for service in Vancouver. Amazing care and attention to detail as usual. Car was clean and no new finger prints anywhere. I guess it helps when they don't have to deal with engine oil. :p
    Bonus was I got to drive a new X for the day. Kids loved it!
     

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