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Vehicle Connection Error

Discussion in 'Model X' started by BingsLadyBlue, Sep 20, 2019.

  1. BingsLadyBlue

    BingsLadyBlue New Member

    Joined:
    Jun 16, 2017
    Messages:
    4
    Location:
    Montgomery, TX
    Has not connected in a week. Have deleted, re-installed App, two-wheel reboot of car (3+times), had phone (not new Samsung S8+) checked, and nada. Any suggestions beyond application of #4 ball peen hammer?
     
    • Like x 1
  2. GalaxySurfer

    GalaxySurfer Life, The Universe and Everything.

    Joined:
    Oct 10, 2018
    Messages:
    229
    Location:
    Oregon
    Maybe silly, but have you verified "allow mobile connection" is on? It may of turned off during an update or by accident?
     
  3. ajdelange

    ajdelange Banned

    Joined:
    Dec 10, 2018
    Messages:
    1,077
    Location:
    Virginia/Quebec
    Check that the LTE or WiFi icons are present in the car.
     
  4. ShawnA

    ShawnA Member

    Joined:
    Nov 13, 2017
    Messages:
    552
    Location:
    Edwardsburg, MI
    Hi BingsLadyBlue,

    I had many issues with my WiFi connection and finally called Tesla and they sent a Ranger...
    Before he came he had a few suggestions:
    1 - Delete the WiFi profile and reboot the car
    2 - Create the WiFi profile and reboot the car
    3 - It should be OK now but it was not - He still had to come for the service...

    With scheduling as it was, I got the car ceramic coated before he came for the service appointment.
    The car was gone for 2 or 3 days - It was gone an extra day because we feared rain before the return...

    When it returned, the WiFi worked perfectly...?!?
    The car may need to be absent from the WiFi signal to let some of the processes complete.
    Maybe turning off the WiFi in your house while deleting the profile would help.

    Mine has been working well lately.
    I still keep an eye on my X and my wife's S.
    Sometimes they stay on 3G or LTE and do not switch to WiFi when in the garage.
    I manually select the configured WiFi it connects and all is well.

    Good luck - Keep an eye on it,

    Shawn
     
    • Helpful x 1

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