Vehicles Collection Options

[Jason71]

I guess day of week and point in quarter makes a big difference - both above were weekdays and not near quarters end. Day we picked up, I heard 300 cars that day, which by schoolboy maths equates to a car about every 2 minutes.

I was there one day in service centre in November having first set of problems fixed (still waiting for next lot 4+ months later) and it was a completely different story to ours.

The irony of ours was that we had already been there 6 hours as they had lost our car - they gave us a different car in the end. They then accused me of time wasting by wanting to check the jack points of the car, a 2 minute job. Some people did seem to get a better handover - I guess it depended on who was in charge of that side of the warehouse - the warehouse seemed to be split 50/50.

The guys at Birmingham told me Weekdays were busier. I collected there are a weekend in November and the place was deserted. 2 collections that day. not quarter end though

 

[Mr Miserable]

The advice is to avoid West Drayton if you want a decent delivery experience - they are too busy.
It is all hands to the pump and God only knows who will do your handover.
My car was charged to under 30% and there was a queue for the superchargers outside.
I ended up using the new BP Ultracharger in Hounslow which was free at the time.