Ventilated Seats

[marsh1n]

Hi. I have a Late 2016 Model X (AP2.0, MCU1). The car came with ventilated seats that worked well the past few years.

Tesla replaced my drivers seat last week and now the ventilated seat does not do anything. It still works on the passenger seat. Does anyone know if they installed the seat wrong, of does the new seat they installed not come with it? (since new cars don't have this option).

 

[csugar21]

Does the seat look different?

 

[marsh1n]

No. The seat looks the same as it did before. Only a lot cleaner.

 

[BigMskiman]

I have them, but never looked deep into the plumbing. Maybe you can probe around and see a difference between your two seats.

You could also ask the SC to confirm what they installed. Also, does the MCU displays cooling same both sides?

 

[Qbenjamin]

No. The seat looks the same as it did before. Only a lot cleaner.

Your seats should have perforations in them to allow the air to flow through. It may be something as simple as them not connecting the right harness back together.

 

[Fellsteruk]

Check the underneath of the seat and make sure none of the connections are loose or removed, there is a blower unit in the seat you should hear it when on if your parked up and you listen.

Does the MCU tell you it’s on and working? Also does the seat heat as normally or is both heat and sucking/ cooling off?

 

[Brahane]

Best bet is they didn't hook up the wiring right

 

[Happy Kappy]

They either forgot to connect the harness underneath (check all your plugs) or they forgot to do a redeploy of the new module. Either way it is an easy fix so no need to stress. Call service on it if you don't see wires disconnected (two plugs under carpet...don't touch the yellow one...or the three plugs that go into module). They can often push a redeploy down over wifi.

 

[marsh1n]

I took at look under both seats and the wiring looks the same on both. I've sent a message to the service center. I'll report back when I hear their response.

 

[marsh1n]

To follow up on this. The SC pushed a software update which fixed the issue, so I'm all good.

Also, I have to say that the overall service experience has gotten much better in the past few months. I like scheduling the appointment and describing the issue through the app. My SC (Rockville, MD) sends multiple texts to me to help with the issue before the actual appointment.

 

[Happy Kappy]

Good to hear.