We had both issues. Driver seat loud noise started a couple of months after ownership and it was only when the seats move forward. SC said it will be months before they get replacement parts. Reported: March/April. Expected Part: Mid August
The noise is embarrassing and I've to live with it.
Charging port too tight almost spoiled our trip as we couldn't supercharge until one stall finally worked.
We also are waiting for Tow Package since December and it looks like it will be a full year before we get. It was supposed to come with the car
Elon needs to hand over operations to someone else.. a Tesla Tim Cook. And
take a break from expansion until all their processes, production line, service, parts, support and repair network can stabilize!