TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Very efficient service from the Devon (PA) service center

Discussion in 'Model S' started by Bmac, Mar 27, 2019.

  1. Bmac

    Bmac Member

    Joined:
    Nov 17, 2017
    Messages:
    191
    Location:
    SE Pennsylvania
    I had the unfortunate experience Monday around 4:45 of hitting a huge pothole (totally covered by water) that totally flattened my right rear tire and damaged beyond repair the right front tire. So that was my first experience in calling roadside assistance.

    The roadside assistance truck was there at the promised time (within 2 hours) and it took 15 minutes to replace my rear tire with a loner. Since this was after the service center had closed, first thing Tuesday morning I called for an appointment, was told to be there at 10:30 AM and by 11:15 AM, I was out the door with 2 brand-new tires installed. While obviously I’m not happy about hitting a pothole and incurring the cost of 2 new tires, I couldn’t be happier with the service provided by Tesla.
     
    • Like x 1
  2. GlmnAlyAirCar

    GlmnAlyAirCar Active Member

    Joined:
    Mar 19, 2015
    Messages:
    1,264
    Location:
    Sanatoga PA
    Devon has always treated me very well. I'm glad your experience was good too.
     
  3. SabrToothSqrl

    SabrToothSqrl Active Member

    Joined:
    Dec 5, 2014
    Messages:
    3,393
    Location:
    PA
    Devon > Owings Mills.

    we need a service center ranking app :)
     
    • Like x 2

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC