I ordered my S85 on the Feb 7, and confirmed on the 8th. DS called me on the 10th to setup prelim delivery of March 28th. DS was Extremely helpful in every way, answering questions/concerns thoroughly. I asked to have HPWC delivered so I could move forward with getting it installed etc. He said should be no problem!
It arrived today, and about 10mins after I opened the box I get a call from Palo Alto! It was Tesla calling to let me know that my HPWC was delivered and if I had any questions or concerns regarding its installation. Wow. That's some serious customer service!
If this continues, they can pretty much be guaranteed I will never buy another brand of car again!
On a side note:
Is there anyone here on the LA area on DWP that had a HPWC installed? What did the installation cost? How much were the permits etc. Do you have any installer recommendations?
My DS gave me the number to "Bright City Electrical", I called them and they were a total Joke, for reasons that would take a long post to explain....
It arrived today, and about 10mins after I opened the box I get a call from Palo Alto! It was Tesla calling to let me know that my HPWC was delivered and if I had any questions or concerns regarding its installation. Wow. That's some serious customer service!
If this continues, they can pretty much be guaranteed I will never buy another brand of car again!
On a side note:
Is there anyone here on the LA area on DWP that had a HPWC installed? What did the installation cost? How much were the permits etc. Do you have any installer recommendations?
My DS gave me the number to "Bright City Electrical", I called them and they were a total Joke, for reasons that would take a long post to explain....