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VERY informative post by VIN # ...F00017

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brianman

Burrito Founder
Nov 10, 2011
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Definitely worth a read for all Model S reservation holders that haven't gotten their vehicles yet.

Model S Deliveries - latest actual info on dates and vehicles being delivered | Forums | Tesla Motors

Rod and Barbara said:
August 1, 2012


Our Model S was delivered to our house on July 27!

We were SSL #4. In April 2012, we were offered the opportunity to transition to the Founders list as a result of a long-standing business relationship we have with Tesla Motors. We, of course, accepted and became Founders #17.

On July 6 we received an email from the Tesla Delivery Experience team saying that we could expect delivery of our Model S between July 29 and August 4. On July 25 we received an email and call informing us that our Model S was ready slightly early and could be delivered on July 27. Rod was out of town on July 27, so Barbara accepted delivery of our car last Friday.

Our Model S is equipped as follows: non-performance, signature red exterior, tan and obeche wood gloss interior, pano roof, 19” wheels, rear-facing seats, paint armor and Roadster HPC adaptor.

Our VIN is …FF00017. A senior Tesla representative told us that the Special Signature VINs will start with …FS00001 and count up. When the Signature cars are manufactured the VIN sequence will continue to count up from the last Special Signature car manufactured (i.e. Signature #1 will have a VIN on the order of …FS00250).

Tesla worked with us to complete the California registration paperwork ahead of time and delivered our Model S with California license plates attached. Tesla also volunteered to complete the California Clean Air Vehicle Decal application on our behalf provided we gave them an $8 check when the car was delivered.

Our Model S was transported to our house on a flatbed truck. It arrived with a full standard charge. The personal delivery took about 2.5 hours to complete. Ours was the first delivery in Southern California. Our Delivery Experience Specialist was very accommodating. He returned on July 30 to go over the car and field questions from Rod.

We had never driven a Model S before taking delivery, but had ridden in an Alpha during the factory tour in October 2011. The car is very smooth and quiet, has great handling characteristics, and has substantial acceleration capability for a car of its size. I (Rod) personally do not feel like it begs to be driven hard the way our Roadster does, but that just seems fitting to me as it fills the spot of a family sedan in our household. In my opinion, the standard setting of regenerative braking is too weak. It should be beefed up or a third, sport setting, should be added.

In no particular order, here is a list of interesting things we have learned during our personal delivery and first couple hundred miles of driving:

A technician installed the front license plate frame on July 30 at our house. He said he thought the current design was slightly different from the design used at the June 22 delivery event, but still required drilling holes into the front part of the Model S. He was not aware of any design effort at Tesla to create a front license plate holder that did not require drilling holes.

Here are a few things the car does not currently have that we feel it should have. All of these items are available on the Roadster. Our Delivery Experience Specialist reported this information to Tesla and he felt some of these items would be incorporated into future software updates:
Individual tire pressure readouts on the touch screen
kWh drawn from grid during while charging
Elapsed time while charging
Charge history screen
Display of the current software version

Our Delivery Experience Specialist reported that significant improvements have been made to the fit and finish of the interior over the Release Candidate cars used in the test drive events. The overall interior fit and finish of our car appears excellent with a few exceptions. The dashboard trim running above the touch screen sags slightly so that the time display in the upper right hand corner is slightly obscured. As noted in the discussion forum the covering of the pano roof interior cross bar is not very elegant. Our Specialist said he did not know if Tesla was working to improve the finish of the cross bar.

Hardware items not delivered with our car (due bill):
Cubby under the touch screen
Rear-facing seats
Pano roof sunshade
J1772 adaptor
Roadster HPC adaptor

Software items not included in software delivered in our car (due bill):
Creep and hill hold
Voice activation
WiFi capability
Homelink
Digital owner’s manual (available for computer and vehicle touch screen)
Automatic keyless entry
Key fob memory for seat, mirrors and steering wheel positions

The ribbed bottom center space between the front seats that is present on many of the Release Candidate cars (used for the drive events) is not part of the production vehicle. Our car has plain black carpet in this area.

Problems discovered in our car that Tesla is working to fix:
Obeche wood trim around cup holders is matte finish vice gloss finish
Navigation system sticks in initialize mode when navigation is requested

The rear lift gate would intermittently not close via the powered mode. The technician stated that sitting in the full sun could cause the metal to expand enough to affect the lift gate hook mechanism. He adjusted the position of the hook latch and the lift gate powered mode now works consistently.

Three hard copy manuals were provided: A Guide for Owners, Owner Safety Information, and New Vehicle Limited Warranty. Our Specialist said that the digital owners manual would contain more complete information that is present in the hard copies.

Our Specialist stated that the hum or squeal heard when the motor was under load at some ride events was electronic in origin and was eliminated by making appropriate adjustments in the drive train system.

Our Specialist stated that the intermittent problem of rear seat belts not retracting during drive events was caused by the seat belts getting caught in the corner of the slit which they pass through. This slit was redesigned to eliminate this problem.

Our Specialist stated that NHTSA official crash test ratings are not currently available because the NHTSA has to purchase cars without bumping any other purchasers. He said that results are expected to be announced in early 2013.

Our Specialist said that Tesla is not currently working on powered folding mirrors as far as he knows.

The touch screen hardware is capable of 4G, but the current service provided to Signature owners for the first year is only 3G.

Our Specialist said that software updates will be downloaded to the car by the car connecting to the Tesla servers via 3G/4G or WiFi.

When we added our Model S to our auto insurance policy our company asked if the vehicle had a LoJack, or similar system, that the police could use to locate the vehicle. We asked our Specialist to inquire whether the police could easily work with Tesla to locate a stolen vehicle. He answered, “If the car is stolen, currently the police cannot work with Tesla service support to locate the vehicle, only very high level executives can approve opening this capability in customer cars. But there is a possibility that the iPhone/Android apps may be able to locate the car for you. Those apps will be coming in a software update.”

There are vanity mirrors on both the driver’s and the passenger’s sun visors but they are not lighted.

We asked about extended warranty options and our Specialists said there are no extended warranty options available at this time.

The Guide for Owners states the following regarding car washes: “If washing in an automatic car wash, use “Touchless” car washes only. These car washes must have no parts, such as brushes, that can touch Model S. Using any other type of car wash could cause damage that is not covered by the warranty”

The Guide for Owners states the following regarding Battery Limited Warranty: “Subject to the exclusions and limitations described in this New Vehicle Limited Warranty, the Battery Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of the vehicle’s lithium-ion battery (“Battery”) manufactured or supplied by Tesla that occur under normal use for a period of 8 years or for the miles specified below for your vehicle’s Battery type, whichever comes first:

40 kWh – 100,000 miles (160,000 km)
60 kWh – 125,000 miles (200,000 km)
85 kWh – unlimited miles/km

The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time and use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is NOT covered under this New Vehicle Limited Warranty. See your owner documentation for important information on how to maximize the life and capacity of the Battery.

Hope this information helps. Looks like Special Signature deliveries will begin the week of August 18! Enjoy your Model S when it arrives – it is like being part of the future!
 
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Thanks. Little disappointed about
A technician installed the front license plate frame on July 30 at our house. He said he thought the current design was slightly different from the design used at the June 22 delivery event, but still required drilling holes into the front part of the Model S. He was not aware of any design effort at Tesla to create a front license plate holder that did not require drilling holes.

I thought we were told or someone heard there were working on a solution for this but looks like it will have to be aftermarket.
 
@dsm363 - Agree. It sucks that they likely won't have a no-drill option available direct from Tesla. That said, unlike everything else in this week's forum drama -- this one doesn't bother me because aftermarket options won't be rocket science, or cost a lot of $, or void the warranty, etc. So it's merely a "grit my teeth and move on" concern on my list.
 
Yes very informative indeed! I've never had a front license plate before in california and don't p
An on starting now. Glad they are handling registration etc. for you!

Yeah this is a car that should not have to have a front plate. I remember with my S500, the dealership just drilled holes straight into the bumper! That was harsh. The Model S needs a cleaner/removable solution.

@Rod and Barbara - excellent recap. Thank you for sharing all the details!
 
Am I alone on this, or is anyone else alarmed at the extensive "due bill" list? Not just at the depth, but also the multitude of what I would consider as 'basics' due on a $100k car? Elon states that this should be the best car all together, not just the best electric car. As a fairly early sig holder, I worry that I may not be getting anywhere near the product that was described at launch last year. PLEASE tell me I'm somehow misreading Rod and Barbara's post!!
 
Am I alone on this, or is anyone else alarmed at the extensive "due bill" list? Not just at the depth, but also the multitude of what I would consider as 'basics' due on a $100k car? Elon states that this should be the best car all together, not just the best electric car. As a fairly early sig holder, I worry that I may not be getting anywhere near the product that was described at launch last year. PLEASE tell me I'm somehow misreading Rod and Barbara's post!!

Alarmed? No, my house cost much more than $100k and yet it also had a punch list of things remaining to be done or finalized. I think Tesla will stand by their early customers and work their way throught the list.

Larry
 
Alarmed? No, my house cost much more than $100k and yet it also had a punch list of things remaining to be done or finalized. I think Tesla will stand by their early customers and work their way throught the list.

Larry

I didn't think about that before, but our house also had (and as a matter of fact still has) a punch list of things to be done.
And having just read the reply by GeorgeB to our questions regarding the lighting issues I feel even more relieved. Tesla really seems to be adressing a lot of items.
Even the comment about the power folding mirrors (possbily) not being worked on at the moment doesn't really bother me for now, as I know how long it will be before we here get the first Euro S. Nuff time to fix quite a few things, especially at Tesla's obvious pace.
 
Definitely worth a read for all Model S reservation holders that haven't gotten their vehicles yet.

ROFL, yes, those few.... ;-) Seriously, though, thanks for posting this here! It's great to see this. Tesla's still ironing out some things--great, I'd be amazed if the first few of a brand new vehicle, brand new platform, brand new factory setup were 100% perfect. So IMHO this is fine.

BTW, your link is messed up (extra "http://" in it).
 
Thanks. Little disappointed about

...

I thought we were told or someone heard there were working on a solution for this but looks like it will have to be aftermarket.

So their technician doesn't know about it, or they're all supposed to hedge their bets so that "oh yeah we're working on it" isn't interpreted as a legal promise. Kinda like the vanity lights were removed from the specs page, but it turned out they were trying to improve things and didn't want to list something that was on hold while they worked out some kinks, until they have it ironed out, etc. So, I wouldn't take one tech's response as gospel (and it sounds like he used that line a lot, that he wasn't aware of X, Y, or Z). Wait and see, IMHO. :)
 
Our Specialist stated that the hum or squeal heard when the motor was under load at some ride events was electronic in origin and was eliminated by making appropriate adjustments in the drive train system.

Our Specialist stated that the intermittent problem of rear seat belts not retracting during drive events was caused by the seat belts getting caught in the corner of the slit which they pass through. This slit was redesigned to eliminate this problem.

Great that these are fixed, both were discussed here a few times.
 
We were SSL #4. In April 2012, we were offered the opportunity to transition to the Founders list as a result of a long-standing business relationship we have with Tesla Motors. We, of course, accepted and became Founders #17.

Does anyone find this odd especially considering there was a rumor that was shot down by George B that Tesla was adding more Founders cars at the last moment?

If Tesla swaps Founder #17 for SSL#4 and then resells SSL#4's spot, isn't that adding more Founders cars at the last moment?
 
Does anyone find this odd especially considering there was a rumor that was shot down by George B that Tesla was adding more Founders cars at the last moment?

If Tesla swaps Founder #17 for SSL#4 and then resells SSL#4's spot, isn't that adding more Founders cars at the last moment?

They may have determined they were going to sell 30 founders cars for example and had someone else change their mind or hadn't sold out yet.
 
Does anyone find this odd especially considering there was a rumor that was shot down by George B that Tesla was adding more Founders cars at the last moment?

If Tesla swaps Founder #17 for SSL#4 and then resells SSL#4's spot, isn't that adding more Founders cars at the last moment?

So, no. I didn't find this odd. It's exactly the same thing that happens when someone gives up their Signature spot - someone else is offered the opportunity.

In April 2012, we were offered the opportunity to transition to the Founders list

I took that to mean that there was a Founder's spot that opened up & it was offered. So yes, then it would make sense to offer SSL#4 to someone else. That's perfectly reasonable. Why are so many people so quick to assume the worst? I don't get it.

(and now I'm hoping that as Model X Signature #3, I might have a chance to get bumped up. Anyone at Tesla listening? Hello? Anyone?)

:)
 
Am I alone on this, or is anyone else alarmed at the extensive "due bill" list? Not just at the depth, but also the multitude of what I would consider as 'basics' due on a $100k car? Elon states that this should be the best car all together, not just the best electric car. As a fairly early sig holder, I worry that I may not be getting anywhere near the product that was described at launch last year. PLEASE tell me I'm somehow misreading Rod and Barbara's post!!

Tesla has demonstrated their customer commitment. I'm not alarmed. I would not own a Roadster, be buying their stock on every dip and have a sig reservation deposit for an X if I hadn't personally experienced their customer commitment.