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VIN, purchase agreement and final payment disappeared today
- Thread starter BreatheEasier
- Start date
You can try to do a 'view.source code' on your status page and see if the VIN is still there. Search for '5YJ'
Same here. Tyco pickup still scheduled for Saturday for some reason. Tesla delivery specialist said my VIN (now no longer in my account) was still in California as of yesterday.
Chatted with Tesla via the chat in their website. They said the car was given to another customer and to call Tyco for more information. I can't get an answer at Tyco, but will update when I get the explanation. It is obvious they traded moving our delivery dates with delivering more cars to customers before the end of the quarter.
Agree...just need to know as it is about an hour for me to get to Tyco, and there was no indication that the delivery would be changed. This will be my 4th delivery appointment rescheduled, so you would think I'm getting used to this, but it is such a hassle to keep changing my schedule with work and family care.
Just got off the phone. So the car with my VIN is in SF for "maintenance", but the delivery specialist wasn't sure what that meant. He had to bring a manager into the conversation to get a better understanding. They told me that my "updated" account status is that they are actively looking for a VIN that matches my configuration, and even though I don't see my original VIN (even in source code), it is still assigned to me. He said by 2PM ET today Tyco is supposed to be notifying those with Saturday deliveries of the change. He set expectations of early July for this to be worked out.
And this is my 4th because my first VIN was in unacceptable delivery condition, and after a month, they weren't completed the repairs :-(
And this is my 4th because my first VIN was in unacceptable delivery condition, and after a month, they weren't completed the repairs :-(
My delivery appointment for today disappeared from my account. VIN and loan agreement are still there, but the appointment for pickup is gone, says I will be contacted to schedule delivery. Never got any communication about a delay. Can't get in touch with anyone now. Left a voicemail at the Fremont delivery center and submitted a question to the website.
How did you get chat to come up on the website? I can't find it.
Edit: Ha, nevermind, just got an email that it's ready for pickup. Their system is weird. Account still says I'll be contacted to schedule delivery. Oh well. Looking forward to picking it up this afternoon.
How did you get chat to come up on the website? I can't find it.
Edit: Ha, nevermind, just got an email that it's ready for pickup. Their system is weird. Account still says I'll be contacted to schedule delivery. Oh well. Looking forward to picking it up this afternoon.
Last edited:
TeeeeeeDub
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