VisibleTesla

[Andyw2100]

This is my first post on here, so I apologize if this has already been discussed.

I purchased a Model S P85+ last July and have been using Visible Tesla on my PC with no problems. I recently traded up to a Model S P85D and the Visible Tesla program still sees my old VIN number and not my new VIN. I decided to delete the program from my PC, including the folder Visible Tesla under my documents. I then downloaded Visible Tesla again and reinstalled on the same PC. Now Visible Tesla won't let me log in. I tried installing it on another PC with the same login issue.

My question is how do I get Visible Tesla for my PC to work with my new Tesla Model S P85D? The Tesla ios app works just fine and lets me log in just fine.

The answer is you are probably out of luck.

Your new P85D is probably located on one of the new servers that is blocking access to third party apps. Most owners of new cars have no access to third party apps like Visible Tesla. I too would love access, but don't have it.

 

[SilverL]

Why would the car firmware version cause the API to stop working? It's talking to the Tesla servers, not the car directly. It appears that Tesla is throttling 3rd party access to their API servers. I'd assume that the cars are still in full contact with tesla servers, regardless of firmware version.

I based that on some cars that appear to be "migrated" earlier in the thread, once they got the 6.1 cars or new vehicles like P85D.
There's always a chance I'm wrong however!

 

[Fezzik]

Yeah. I have a p85d and can not log in.

 

[jfs1179]

I have a P85 (Sep delivery) that was working fine until recently. I can no longer log into VisibleTesla, it's been giving me "Login Failed" for the last 2-3 days.

 

[HankLloydRight]

Data point... I just spun up a new Windows 2008 Server VM at Rackspace.. installed Java and VT0.28.00 and was able to log in no problem.

I do not yet have 6.1, but will update again if/when I get the update.

 

[bollar]

Data point... I just spun up a new Windows 2008 Server VM at Rackspace.. installed Java and VT0.28.00 and was able to log in no problem.

I do not yet have 6.1, but will update again if/when I get the update.

I wonder if there are any cars with 6.1 that can access VT?

 

[jfs1179]

For some reason my issue was caused by my account being locked. I went to teslamotors.com and where it notified me. Strange thing was that the app was still working even though the account was locked out from visibletesla and at teslamotors.com. After I reset the password everything visibletesla logged in successfully.

 

[Gizmotoy]

For some reason my issue was caused by my account being locked. I went to teslamotors.com and where it notified me. Strange thing was that the app was still working even though the account was locked out from visibletesla and at teslamotors.com. After I reset the password everything visibletesla logged in successfully.

I don't know the technical details, but for lack of better terminology VT stores an authentication "cookie" that allows login without your password for, I belive, 30 or 45 days. So your account may be locked for new logins, but that "cookie" is still valid. Until you change your password, at which point you must log in via VT again.

 

[Zextraterrestrial]

I wonder if there are any cars with 6.1 that can access VT?

anyone? 6.1 is the only firmware I haven't had as soon as 'everyone else' around here. looks nice but I might like to be able to use VT over the new nav features and backup lines

As others have posted, the firmware version on the car should not be the issue that determines whether or not you can use Visible Tesla.

so server based? or p85D based? I think I've read most posts here but probably missed some.

 

[Andyw2100]

anyone? 6.1 is the only firmware I haven't had as soon as 'everyone else' around here. looks nice but I might like to be able to use VT over the new nav features and backup lines

As others have posted, the firmware version on the car should not be the issue that determines whether or not you can use Visible Tesla.

 

[bollar]

As others have posted, the firmware version on the car should not be the issue that determines whether or not you can use Visible Tesla.

Would be nice to have someone confirm. It doesn't take much of a stretch to consider a scenario where 6.1 is forced into the new servers/API.

 

[Andyw2100]

anyone? 6.1 is the only firmware I haven't had as soon as 'everyone else' around here. looks nice but I might like to be able to use VT over the new nav features and backup lines


so server based? or p85D based? I think I've read most posts here but probably missed some.

I believe it is server based. Whether or not a user has access seems dependent on what server Tesla has the user set up on. Tesla seems to have some servers locking out third party access, while others are still allowing it.

 

[LMB]

(LMB spouse)

We have 6.1 and VT still works for me. I'm not going to do any password experiments; don't want to lose access before I have to.

 

[bollar]

(LMB spouse)

We have 6.1 and VT still works for me. I'm not going to do any password experiments; don't want to lose access before I have to.

Excellent & thanks!

 

[hans]

(LMB spouse)

We have 6.1 and VT still works for me. I'm not going to do any password experiments; don't want to lose access before I have to.

I did a experiment today. I changed my password and was still able to login afterward. I haven't tried resetting my password yet, just changing it. Your mileage may vary.

 

[HankLloydRight]

Maybe Tesla is loosening the throttling on their servers?

 

[reuted]

I did a experiment today. I changed my password and was still able to login afterward. I haven't tried resetting my password yet, just changing it. Your mileage may vary.

Tried those and NONE restored lost access. :-(

 

[tliving]

Im on 6.1 and VisibleTesla is still working for me on multiple computers. One had even logged out and I had to log back in and it worked.

 

[hans]

Tried those and NONE restored lost access. :-(

Sorry I should have said that I never lost access because of a logout or password change. I didn't mean to say that access was restored this way.

 

[jpasqua]

I will be releasing a new version of VisibleTesla (0.50.00) to github within the next week. Again, this is just a developer release and all of the same disclaimers from my earlier post still apply.

This version uses the new APIs (just like the version that's on github now) and allows me to log in reliably. There are massive changes to the code base so please consider it very experimental.

If you download and build this version please be aware that it uses a new format for data files. It will do a one-time conversion of your old data, and use the new format from that point forward. PLEASE back up your old data files. VisibleTesla doesn't delete the old files, or even write to them, but better safe than sorry. Once you start collecting data in this new format, you can't go back. For example, if switch to a new version next week, collect a weeks worth of data, then go back to an old version of VisibleTesla, there's no way to get that week's worth of data into your old data file.

I may make a pre-built version of the app available for download by non-developers, but only for those who understand the risks involved and want to experiment. It won't be available via VisibleTesla.com or autoupdate from the app due to the reasons described in my earlier post.

FYI, I was locked out again for a few days and couldn't use VT or the iPhone app. Once I was able to get back in, my throttling was effectively gone and I was seeing almost perfect behaviors from Tesla's servers. Over time, the throttling began again. Right now I'm hovering at around an 85% success rate of requests to Tesla's servers. They are throttling me, but not as badly as before. With automatic retries, I'm seeing about a 95% effective success rate. I expect that the longer I use the app, the more I'll be throttled.

Joe