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Voice command fail for phone call/message

Discussion in 'Model X' started by Bigriver, Mar 5, 2021 at 3:01 PM.

  1. Bigriver

    Bigriver Member

    Joined:
    Mar 2, 2018
    Messages:
    372
    Location:
    Pittsburgh, PA
    I am having trouble using voice commands to initiate phone calls and messages. It transcribes perfectly what I am saying, but then after a few moments, the words float off the right side of the screen and nothing happens. Here are some specific aspects that add to the puzzle:
    • The problem happens in my 2017 Model X with infotainment upgrade, but it works perfectly in my model 3.
    • It works ok if there are multiple phone numbers or multiple people in my contacts that it needs me to pick between. The problem only happens if there is a single phone number and only one possible name match.
    • It currently is a problem on 2021.4.11, it was working ok (at least briefly) on 2021.4.10.1 and I think I first noticed it as a problem on 2020.48.35.5.
    I have worked around it by adding a second dummy phone number for the people I need to reach most often, or to initiate from the screen. But both are annoying. Wondering if others are having this issue and if anyone has a real fix. I have, of course, rebooted.
     
    • Informative x 1
  2. scottf200

    scottf200 Active Member

    Joined:
    Feb 3, 2013
    Messages:
    3,759
    Location:
    Chicagoland ModelX S603
    #2 scottf200, Mar 5, 2021 at 5:45 PM
    Last edited: Mar 5, 2021 at 5:52 PM
    I had success with a new entry I just created. My vehicle.
    • 2017 Model X with infotainment upgrade
    • on 2021.4.11
    Note that I was in my garage on WiFi so I don't know if the voice command translator works differently vs being on AT&T cell Tesla connection.

    Telephone Time — Naval Oceanography Portal
    [​IMG]
     

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