Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Voice Control

Jun 14, 2020
400
67
Durham
Hi all

Anyone suffering issues with voice control? I press the button, green mic icon pops up but logging nothing when I speak, was working fine up until update

software version 2020.36.11
 

Dilly

Active Member
Feb 24, 2020
2,352
1,893
Norfolk
Yup. It does that. Not sure why. It’s ok sometimes.
Haven’t tried it fully under 2020.40.3 but seems ok.
 
Jun 14, 2020
400
67
Durham
Yup. It does that. Not sure why. It’s ok sometimes.
Haven’t tried it fully under 2020.40.3 but seems ok.
Is that the latest software ya running there Dilly?

Voice control was working fine before I updated to 2020.36.11

Just logs nothing I say then occasionally get Connection Error but the LTE signal etc states full bars
 

Dilly

Active Member
Feb 24, 2020
2,352
1,893
Norfolk
Is that the latest software ya running there Dilly?

Voice control was working fine before I updated to 2020.36.11

Just logs nothing I say then occasionally get Connection Error but the LTE signal etc states full bars
Yes it is. Under 36.11 I was getting the same as you with a good LTE signal.
I think it was pretty widespread.
 
  • Like
Reactions: Bootneckshuffl

Strategium

Member
Nov 18, 2019
97
133
Dundee, UK
Hi all

Anyone suffering issues with voice control? I press the button, green mic icon pops up but logging nothing when I speak, was working fine up until update

software version 2020.36.11
I have had exactly the same issue recently. Voice control was previously working really well for me but in last couple of weeks it has become very hit and miss, seemingly independent of strength of LTE signal. I think it started after installing 2020.36.11 but I can't be sure. I just installed 2020.40.3 and problem still there - press the button, speak and .... nothing happens. Looks like no voice was heard. Strangely enough, I find that if I cancel and then immediately try again, as often as not it works perfectly!? So hit and miss as I said, which is annoying that it has become less reliable. I assume it is an issue with the Tesla servers that provide this service rather than the recent updates but happy to be corrected on this if anyone knows better.
 

Dilly

Active Member
Feb 24, 2020
2,352
1,893
Norfolk
I have had exactly the same issue recently. Voice control was previously working really well for me but in last couple of weeks it has become very hit and miss, seemingly independent of strength of LTE signal. I think it started after installing 2020.36.11 but I can't be sure. I just installed 2020.40.3 and problem still there - press the button, speak and .... nothing happens. Looks like no voice was heard. Strangely enough, I find that if I cancel and then immediately try again, as often as not it works perfectly!? So hit and miss as I said, which is annoying that it has become less reliable. I assume it is an issue with the Tesla servers that provide this service rather than the recent updates but happy to be corrected on this if anyone knows better.
now you mention it, I think you are right.
 

Pagemakers

Member
Dec 25, 2016
672
289
Manchester UK
Hi all

Anyone suffering issues with voice control? I press the button, green mic icon pops up but logging nothing when I speak, was working fine up until update

software version 2020.36.11
Pretty much been like that even since I got my car. Voice control is embarrassingly poor. To be honest I’ve totally given up on voice. For me it’s never faster or more convenient.
 

Roy W.

Battery running low...
Jun 3, 2019
2,334
2,394
Derby, UK
I’m on 36.10 but tbh the voice problems go back much further than that.

Much of the time the car hears nothing. Tesla could learn a lot from Amazon on the voice control front.

Because it’s so hit and miss whether or not it works I stopped using it regularly a while ago. I just try it from time to time to see if they’ve improved it!
 

n47h4n

Member
Sep 2, 2020
68
30
England
Yeah, absolutely crap here too. When it hears, it works fine - but it will often hear nothing, sometimes throwing a poor signal error.

I guess we should test it on WiFi and see if it could be a bandwidth issue? I figure there must be a lot of data flowing.
 

Pagemakers

Member
Dec 25, 2016
672
289
Manchester UK
Yeah, absolutely crap here too. When it hears, it works fine - but it will often hear nothing, sometimes throwing a poor signal error.

I guess we should test it on WiFi and see if it could be a bandwidth issue? I figure there must be a lot of data flowing.
Personally I don’t think it’s anything to do with signal. I can sit in my garage on full high speed WiFi and it’s still terrible.

Like Roy I only use it to see if it’s gotten any better. For me, in 3 years it hasn’t.
 
  • Like
Reactions: Roy W.

Roy W.

Battery running low...
Jun 3, 2019
2,334
2,394
Derby, UK
Personally I don’t think it’s anything to do with signal. I can sit in my garage on full high speed WiFi and it’s still terrible.

Like Roy I only use it to see if it’s gotten any better. For me, in 3 years it hasn’t.
I’ve tried it on wifi in my garage too. I think the problem is server side, at Tesla’s end.
 

stonecoldrmw

Member
Feb 10, 2020
499
358
Leicester
Just thought I'd add this to the mix for 2020.36.11...

The Wipers issue is back too. I had an incident yesterday where I had to do an emergency brake to avoid cleaning up a cyclist (who decided to veer in to the path of the oncoming car travelling at 40ish towards him). I honked my horn (oooerr) at him whilst braking, and then the wipers went in to a frenzy. I tried switching the settings and used the screenwash but to no avail. The only way I got them to stop was by turning them completely off.

Tesla, please fix the bugs in this software update. Please.
 
Jun 14, 2020
400
67
Durham
So, spoke to Tesla AND according to their technicians, I’m already on the latest software (2020.36.11)

I was of the belief there were updates since then? According to Tesla......no.
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top