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Voice Initiated Phone Call Issue

I'm new to Tesla, but have used Bluetooth phone connections for years. In prior cars I was able to have the car call a specific number attached to a contact. As an example, I would say; Call "contact name" mobile and it would call their cell phone even when their record contained additional numbers like home and work. In the Tesla all I ever get is just the contact with a list of numbers I then have to scroll through to find and select the number I ask for. Hopefully this is user ignorance. Help please.
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Moderator
Nov 28, 2018
17,570
23,607
Riverside Co. CA
Thats the way tesla voice calling has always worked for me (the way you describe). It doesnt seem to take into account if your contact has multiple numbers, but you say the tag after it (like "so and so mobile" or "so and so work"). it just pulls up that list which isnt helpful if you are voice calling because you are driving.

There are only a couple of work arounds for this that I am aware of, but perhaps others have more.

1. dont use the tesla voice command, use the one from your cellphone (siri / hey google etc).
2. Create new contacts for your most used, that only have one phone number in it.

I dont like technology "auto listening" to me (its a personal choice) so I dont have an amazon alexa, nor do I have "hey siri" / "hey google" enabled to be voice activated. When I use those commands on my smartphones, I have to push the button to activate them (so that means option 1 doesnt work for me, although I did test it a while ago to see if it the workflow would work in the car, and it does).

So, I did #2, creating a separate contact for a few people I might call while I was driving, with the phone number I would call them (and only that phone number).

I dont know if there is any other work around for this, perhaps someone else has one.
 
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