Voice/speech recognition sensitivity and accuracy

A similar thread. NOt necessarily about any recent issues, but does address questions of voice quality and mic position, I think.

Voice quality

 

Yea, I am very frustrated with the voice commands and also suspect the microphone b/c the audio on phone calls from the car is nearly inaudible, while the sound in the car from the outside line is always nice and clear.

 

Hmm... I don't use the voice stuff so much, but I do have the impression that it's less accurate at recognition now than it was before. Take that with a grain of salt, but it does feel that way.

 

I did a microphone check over the weekend - leaving myself voicemails using my phone connected via Bluetooth to the car in different situations (standing still, driving at higher speeds, A/C on/off, ...) and noticed that the audio from inside the Model S is not as clear as the audio with the phone running away from the car - more of a "digitized" sound. And when the car is driving, there's noticeable background noise being picked up by the microphone.

My home voice mail is with Comcast - and they can e-mail the voice mail - so I sent those into Tesla Ownership with a note on the problem.

If you have some way to run a similar test - suggest that you make several recordings, note how each recording was made - and send that to Ownership. If they get enough users complaining about this problem - with audio evidence, maybe that will help them get it fixed.

 

Phew...thought it was just me! "Damnit...I said, "navigate to Starbucks!"

 

I've also noticed the degradation recently. I drove a bunch of people from work to see Iron Man 3 today (everyone wanted to come with me!) and the demo of the voice was a complete disaster.

When the car was new (almost 2 months ago) I would get a 70% success rate. Now It's about 10%

 

I have the car since Mar 22, and same thing....First 3 weeks was 70-80% accurate, now I get "unknown command". Hate typing!

 

My service tech is coming for a ranger visit in 1-2 weeks and says he'll replace the microphone at that time.

 

"Thrice" thou sayeth? I fear thine horseless-carriage hath misunderstood thee.

 

Perhaps, but it's odd that it's just a transmission, and not a reception issue.

 

It's almost certainly not the mics. You'll notice if you have no 3G the "listen to" and "navigate to" commands will fail almost instantly (I didn't test "call"). I'm fairly certain the system works like Apple's Siri; it sends the snippet of voice to a server where it is processed into a format the car can handle. If that's the case it's entirely possible that their servers are having issues, which explains why it affects so many owners.

 

I haven't been all that impressed by the voice recognition. I will be glad when the navigation system allows me to mark various destinations since I can't even speak my home address into it (I have to use the on-screen keyboard or the history if it's there).