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Wait time for 3rd row seat

Discussion in 'Model X' started by ps004ynos, Apr 9, 2017.

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  1. ps004ynos

    ps004ynos Member

    Joined:
    Mar 16, 2016
    Messages:
    35
    Location:
    Los Angeles
    Anybody have their 3rd row seat replaced? How long did you wait?

    Took it in for a 3rd row seat that's stuck in the fold down position. SC said if we have it in stock we'll replace it but it might have to be ordered. "It might take a month to get it." I rolled the dice and dropped it off hoping they had it in stock. Instead I got the text "waiting on part to arrive."

    Got a loaner S in the meantime but I'd rather drive my X until the seat arrives. I think dropped off cars sit in an open lot, baking in the sun, collecting bird *sugar*.
     
  2. aesculus

    aesculus Still Trying to Figure this All Out

    Joined:
    May 31, 2015
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    2,514
    Location:
    Northern California
    I thought this was an old thread about the defective seats some of us got back in March of 2016 that took over a month for some to get replacements for. :)
     
  3. outie

    outie Active Member

    Joined:
    May 22, 2016
    Messages:
    1,267
    Location:
    SoCal
    Can't you drive the car while the part is being backordered?

    I know that is the case for me.
     
  4. Solarman004

    Solarman004 Member

    Joined:
    Apr 27, 2016
    Messages:
    345
    Location:
    Colorado
    I had mine fail in the up up position last Oct. I waited almost 4 weeks for the replacement but kept the car until it came in. Tesla sent a Ranger for the replacement. He said it was a good thing the seatback failed in the up position as he had to lift the seat bottom to access the front 4 Torx bolts. Apparently, the job is more complicated if the seatback is stuck in the down position.
    There are only 8 bolts that hold the seat-- 4 front and 4 rear, plus 2 electrical connectors in the rear. The replacement is quite fast.
    My only disappointment, as a devout tree-hugger, was to find out that the seats with only a latch failure are not refurbished. They are discarded.
     
  5. Terthen

    Terthen Member

    Joined:
    May 9, 2016
    Messages:
    68
    Location:
    San Diego
    My seat has failed in down position, they say latch failure. It's been 3 weeks and still waiting for part but I took my car home. They said 4-6 weeks. Sad to hear they can't just fix the latch...
     
  6. ps004ynos

    ps004ynos Member

    Joined:
    Mar 16, 2016
    Messages:
    35
    Location:
    Los Angeles
    Thanks! Will go pick it up this week.
     

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