I'm having 2 issues that are just taking way too long to get repaired and want to get the forums advise on what are my options to proceed. I live in Souther California & Use the Palm Springs service center that is about 1.5hr away from my home. 2015 Model S 85D with Dual Chargers. Issue 1 - Loose Seat Frame requiring new seats Problem - Originally came in for broken armrest & noise from the seat near the seat belt buckle. Turned out to be a loose frame allowing the seat to move too much and new front seats were ordered. - Originally found on 16 Nov - In for service on 29 Nov - Seats requested on 29 Nov. We are at 91/2 weeks today and we still don't have an ETA on when the new seats will come in. Issue 2 - Wont charge to 100% Problem - As the weather turned the car started have problems charging to 100%. Charging completed at anywhere between 96-99%. Attempted charging on my home Tesla Wall charger at 80 Amps & at my local supercharger and still getting mixed results, all under 99%. A symptom is also that charging is slow for the top 5%, taking 45min to an hour for the top 5%. - Originally found 26 Dec - In for Service 10 Jan The service center confirmed the issue and did the following: - Found a bad 12v battery & replaced it - Recalibrate the Chargers (3 discharge cycles required) They asked that i discharge the battery because Tesla does not have a discharge procedure. I was reluctant because of how long it takes to get back into service but agreed and within 3 days I completed the discharge cycles requested & still have the issue. The service center tells me they have opened a case with engineering and currently pending review and approval for a new battery. Now I cant get back into service. I call in once a week to get an update and I keep requesting to bring my car in. My though is that if the car is in the service center it cant be ignored. But the service center just tells me they cant "Store" my car and i need to wait for parts & wait for approval on the battery. I'm really frustrated. To me it fells like Tesla does not want the car back to avoid lemon laws. But 9 week wait for parts is completely unreasonable. Waiting 3 weeks after a confirmed problem with no additional guidance on charging is also unreasonable. I've tried to find a Customer Service number that I can call but I always get routed back to service. Those guys at service are great and really cant do much. What should I do here? How can I get my car fixed sooner? Is it time to apply for Lemon Law protection? what are my options?