Hi
I’m an owner for model x model for a bit more than one months. My car has a problem of the window seals and some other small issues. I sent the car to service center in Costa Mesa but they say they don’t have parts, will arrange the mobile team to contact me within 48 hours. And now 4 weeks later, NO one has ever contacted me from mobile team.
I have contacted the service center for about 6 th time by now, no hep, they say they can only request a call from mobile team but they can’t do anything about it.
Is that something anyone has experienced? It gives me a very bad expervice, feels like tesla is getting broke.
What kind of car manufacture doesn’t call back in 4 weeks, for a new car’s problem?
I’m an owner for model x model for a bit more than one months. My car has a problem of the window seals and some other small issues. I sent the car to service center in Costa Mesa but they say they don’t have parts, will arrange the mobile team to contact me within 48 hours. And now 4 weeks later, NO one has ever contacted me from mobile team.
I have contacted the service center for about 6 th time by now, no hep, they say they can only request a call from mobile team but they can’t do anything about it.
Is that something anyone has experienced? It gives me a very bad expervice, feels like tesla is getting broke.
What kind of car manufacture doesn’t call back in 4 weeks, for a new car’s problem?