ben1628
Member
Keep trying. I tried ~15 times in a row. You will eventually get put onto a queue, wait another ~20min and talk to someone.
Interesting, that is how you get yourself into the queue....
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Keep trying. I tried ~15 times in a row. You will eventually get put onto a queue, wait another ~20min and talk to someone.
it took me 10 attempts today to get in the queue.
I just wanted to know if I needed to fill out the Order Agreement formSounds like you're talking to Tesla almost daily. Learn anything new? I'm going to let a couple more weeks go by before I reach out again for a status update.
I just wanted to know if I needed to fill out the Order Agreement form
I didn't ask them that, I just wanted to know if I need to fill out the paperwork now or wait until I hear from a delivery person. It was a quick call.Are they telling you the same thing today? Car will be in production soon?
Just curious are you paying cash or financing?
I read somewhere paying cash might get the car sooner.
i'm financing but i selected cash originally and have no option to change back to financing now. I also have no trade-in if that makes any difference.Just curious are you paying cash or financing?
I read somewhere paying cash might get the car sooner.
i'm financing but i selected cash originally and have no option to change back to financing now. I also have no trade-in if that makes any difference.
Keep trying. I tried ~15 times in a row. You will eventually get put onto a queue, wait another ~20min and talk to someone.
I did talk to someone and he was willing to look into it and talked to other co-workers, at the end, he said there was nothing he could do to put me into the queue.
I must say from the day i placed my deposit over 2 years ago, I always envisioned Tesla as a different car company with their vision like Apple. After I configured the car, with the fluctuate delivery timeline, not able to reach customer support and no one seems to have a clue of what's going on, it's just disappointing. On top of that, I read a post saying my local service centre is someone sloppy just add some more uncertainty going forward.
I have to echo this - I am seriously fed up with Tesla now.
I call the dealership they tell me to call the 1800 number. There is no way to get through there and they say to contact your dealership.
Its amaxing that a company that wants to compete with BMW and Mercedes has similar customer service to McDonalds.
I have left messages with promises of a call back that never comes
Even tweeted Elon Musk
If I knew this process was to be this stressful and I would be chasing them for answers I never would have done it
This is very frustrating to say the least. I have been waiting for well over a year now and configured 6 weeks ago - they are holding about 4K of mine in cash but cant give me any answers or updates?
This is really disappointing.