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Wall charger button stopped working.

Discussion in 'Model X: Battery & Charging' started by indy360, Oct 21, 2016.

  1. indy360

    indy360 Member

    Joined:
    Feb 6, 2016
    Messages:
    50
    Location:
    Pasadena, CA
    So two days ago the charger door stopped opening when I pressed the wall charger button. If I press the charger door it opens. How do I figure out whether it's the wall charger that's malfunctioning or the car?
     
  2. Remital55

    Remital55 Member

    Joined:
    Aug 30, 2015
    Messages:
    7
    Location:
    Manassas, VA
    I suggest going to a Supercharger or a local destination charger.
     
  3. Electric700

    Electric700 Active Member

    Joined:
    May 21, 2013
    Messages:
    1,226
    Location:
    Florida, United States
    You could also try the button on the Mobile Connector.
     
  4. indy360

    indy360 Member

    Joined:
    Feb 6, 2016
    Messages:
    50
    Location:
    Pasadena, CA
    Took it to the Service Center. It was a firmware issue and they fixed it via an update. Easy enough.
     
  5. SageBrush

    SageBrush 2018: Drain the Sewer

    Joined:
    May 7, 2015
    Messages:
    4,710
    Location:
    Colorado
    NIce to hear the pleasant outcome, but as someone who lives 400 miles from a SC, I hope Tesla has other solutions in the pipeline.

    Like a telephone call.
     
  6. indy360

    indy360 Member

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    Feb 6, 2016
    Messages:
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    Location:
    Pasadena, CA
    Apparently it's a known issue with the last update and will get resolved with the next one.
     
  7. David29

    David29 Active Member

    Joined:
    Aug 1, 2015
    Messages:
    1,145
    Location:
    DEDHAM, MA
    What did you take? The car, or the wall charger? Car, I hope -- it would be a big job to unwire and remove the charger and then reinstall it....
     

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