Wall Connector front glass

[YEG EV]

So this happened to my Tesla Wall connector, is it possible to get this fixed or do I have to send the whole unit back?

 

[Hoowzer]

dang...how did that happen?

 

[YEG EV]

A short drop and a sudden stop. The electrician was installing it and moved the cord without securing the front section first and it popped off the wall. They have contacted Tesla, but I thought that I would ask here.

 

[MP3Mike]

I doubt they want it back, or would treat it as a warranty repair. Your only likely choice is to have the electrician buy a replacement.

 

[oakvillemike]

Oh no! Such a sad picture. Is it still safe to use or did the internal components get damaged also?

 

[YEG EV]

Oh no! Such a sad picture. Is it still safe to use or did the internal components get damaged also?

It is just the front glass that broke, I assume that it is safe to use I just don't have a car to test it on yet. The green light comes on when power is turned on, I chose to leave it off until I receive my car.

 

[CaptJaC]

I too am interested in the ability to change the glass of a Gen 3 Wall Connector. The replacement Gen3 WC Tesla sent me to replace the one that was overheating (3 red) appears to be refurbished with a scratch in the glass. I still have the original Wall connector without any scratches and would love to swap the glass if possible. Cant find anything on the internet.

 

[MY_WIL]

Good AM, folks!!

Is there a price difference between the 2nd Gen and the 3rd Gen wall charger??

 

[Clark_Kent]

E-mail Tesla and ask.

Good AM, folks!!

Is there a price difference between the 2nd Gen and the 3rd Gen wall charger??

The 2nd gen wall connector is no longer for sale by Tesla. However, it can still be purchased on the secondary market.

 

[Clark_Kent]

So this happened to my Tesla Wall connector, is it possible to get this fixed or do I have to send the whole unit back?

View attachment 600700

Why not ask Tesla directly? Whatever you’re told here you’ll likely have to verify with Tesla anyhow.

 

[MY_WIL]

Thank you, Mr. Kent!!!

 

[YEG EV]

Why not ask Tesla directly? Whatever you’re told here you’ll likely have to verify with Tesla anyhow.

I have, but I thought that I would ask here to see if anyone else had the same issue.

 

[YEG EV]

Update,

the front glass is now available for order thought the Tesla store under parts

Wall Connector White Glass Faceplate

120$ CAD
90$ USD