Wall Connector pin broke off

[Jeffffffffff]

I went to go supercharge the other day and noticed a piece of plastic in my charge port.

I was able to just slip it out easily and once I got home, noticed that it came from my wall connector.

Should I be concerned or is this piece just insignificant? Seems like it’s just to help you line things up when plugging in the charger. It charges just fine without the plastic pin.

Has anyone else had this issue? I wasn’t able to find any posts.

 

[Sophias_dad]

While its likely not very important, the HPWC comes with a four year warranty. Why not swap it out? Assuming its a Gen3, there's no need for an electrician.

 

[Jeffffffffff]

While its likely not very important, the HPWC comes with a four year warranty. Why not swap it out? Assuming its a Gen3, there's no need for an electrician.

Good point, didn’t even think of the warranty because I just assumed this would be one of those things where they would say it’s my fault or something.

Just wanted to make sure I’m not at risk of anything by continuing to charge.

 

[joebruin77]

Same exact thing happened to me when I bought my Gen 2 wall connector 3 years ago. I emailed Tesla support and sent a picture of the broken part to Tesla. A couple weeks later, they shipped me a free replacement wall connector. I just had to pay my electrician to replace the units.

 

[SunnylandY]

This exact same thing just happened to me, or at least I assume so, that when I get home I'll find a pin missing from my wall connector.

 

[SunnylandY]

As expected when I got home I found the pin did in fact come out of my wall connector. I contacted the Tesla support chat line and they said the unit needs to be replaced. Crazy to replace the whole thing just for that tiny plastic part in the plug, but I guess it's all a sealed thing and they wouldn't want anyone trying to fix it on their own. Hopefully they refurb these things.

Curious if anyone even knows what those pins even do. It all seems to work fine without it.

 

[davewill]

You're lucky. It also happens the other way with a plastic breaking out of the car, instead. I had it happen where a Supercharger had a piece of someone's charging port stuck in it. Unfortunately, I couldn't get it out.

 

[AdamVIP]

I had the black dome break off from the car side into my charge but this is the opposite of that. That pin may be only used in DC charging situations and not really attached to anything with the home charger.

 

[AdamVIP]

You're lucky. It also happens the other way with a plastic breaking out of the car, instead. I had it happen where a Supercharger had a piece of someone's charging port stuck in it. Unfortunately, I couldn't get it out.

I had mine break off in my home charger. After killing power to the charger I got a really small drill bit and drilled into the plastic piece and then pull it out.