Wall Connector Shipping Times

[Camleep7919]

Hey all. I’m waiting on model 3 to arrive by the end of July. The only problem is, I ordered a wall connector 2 months ago and the shipping status is still “pending.” I’ve reached out to customer service through email and can’t get a response. Has anyone else ordered a Gen 3 wall connector recently and had a similar experience? Should I reorder?
Thanks

 

[brulaz]

Hey all. I’m waiting on model 3 to arrive by the end of July. The only problem is, I ordered a wall connector 2 months ago and the shipping status is still “pending.” I’ve reached out to customer service through email and can’t get a response. Has anyone else ordered a Gen 3 wall connector recently and had a similar experience? Should I reorder?
Thanks

Had same problem with something else.
Have they charged your credit card and given you a FedEx tracking number? That's what happened to me. Then it was "pending" for a month. If so, keep pestering them. Eventually they apologized and resent it.

 

[M3P_Dan]

i ordered a wall connector on Friday and it shipped (Fedex) later that same day. Arrives Tue.

 

[Camleep7919]

I

Had same problem with something else.
Have they charged your credit card and given you a FedEx tracking number? That's what happened to me. Then it was "pending" for a month. If so, keep pestering them. Eventually they apologized and resent

i ordered a wall connector on Friday and it shipped (Fedex) later that same day. Arrives Tue.

Had same problem with something else.
Have they charged your credit card and given you a FedEx tracking number? That's what happened to me. Then it was "pending" for a month. If so, keep pestering them. Eventually they apologized and resent it.

Ok. What did you do to pester them? Any suggestions?

 

[brulaz]

Sent off several emails to various addresses with no response. Finally got a response from:
[email protected]
Gave them my order # and tracking # and the issue was resolved.

Good luck!

 

[Placeman]

Hey all. I’m waiting on model 3 to arrive by the end of July. The only problem is, I ordered a wall connector 2 months ago and the shipping status is still “pending.” I’ve reached out to customer service through email and can’t get a response. Has anyone else ordered a Gen 3 wall connector recently and had a similar experience? Should I reorder?
Thanks

Yeah, there must be something awry with your order. I ordered mine on 6/2 and it was delivered on 6/10.

 

[holeydonut]

Yeah my Gen 3 HPWC took like 2 business days to arrive via FedEx. It looks so nice next to them shiny Powerwalls...