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Wall Connector suddenly limited to 44A

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I have had my Gen3 Wall Connector charging at 48A since it was installed. It's on a 60A circuit. Here's the info from the app (with the SN blocked out). It clearly shows it can output 48A:

IMG_0029.jpeg


But today I noticed the app shows the current limited to 44A with no way to go up to 48A:

IMG_0028.jpeg



The only thing I can think of is that the setup changed within the web interface. So I tried to connect to that. First I just went to the IP where I got this screen/error that I had never seen before:

Screenshot 2024-06-30 at 11.30.00 AM.png


Next I pressed the button on the cable enabling the built-in wifi and connected to that SSID. Then I went to the documented, built in management IP. Same screen as above. So I downloaded the Tesla One app. The only logical option on that app (after signing in as a non-tesla employee) was to"begin install" of a wall connector. It asked for the wifi info from the box, which I entered. It could not connect.

So for now, I'm stuck at 44A. Only other thing I'll add is that my electrician was here a couple weeks ago converting a 20A/120V circuit into a 20A/240v for a new single-head mini-split for my living room. He should not have in any way touched the Wall Connector circuit, but this is the only thing that has happened electrically-speaking since I noticed this 44A limitation. All that said, something tells me if I can get into the Wall Connector setup I'll find that it has been reduced to 44A and I can jack it back up to 48A. But I can't get in there anymore!

Any help would be much appreciated!
 
Perhaps this is a silly question, but...how long did you let it sit there charging at 44amps? My car will regularly show 44 or 46 amps when it first starts charging, and after a short period of time, ramp up to 48 amps.
Along the same token if something is overheating it might de-rate the amperage. Is it 44 amps constant throughout the charge session or does it go down from 48 to 44 at some point?
 
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So I just upped the charge limit and restarted charging, and it is indeed at 48A again. But....why? What happened before? I am a little obsessive about checking this stuff and never remember seeing anything less than 48A in the large center block/selector where you can reduce (or increase if it is already reduced) the charging amperage. It shouldn't be over heating. Maybe the handle just wasn't perfectly seated in the port?
 
It's hard to guess what happened in your case. While the wall connector can reduce the charging current in certain situations, 44a is not one of the levels I would expect to see. for example, if the plug isn't seated, it's usually limited to 16a. Also, I don't believe that 44a is a level the wall connector can be configured at. However, both of those behaviors are subject to change via software update, so I can't rule it out.

My next guess would be that you had accidentally configured the CAR for 44a, but your screenshot above clearly shows that it was the wall connector that was advertising 44a.

Watch for it happening again, and check for error messages when it does. Hopefully you'll get some info that will tell you what the problem is.
 
The amps tend to ramp down as you get close to your charge limit? That is one reason I can think of in this specific case - you were at 5 minutes left in your charge to reach 50% from 48%.

I remember my vehicles charging at lower amps when near 100%, but I can't remember if I have seen it at a lower rate when the percentage is set below 100.
 
The amps tend to ramp down as you get close to your charge limit? That is one reason I can think of in this specific case - you were at 5 minutes left in your charge to reach 50% from 48%.

I remember my vehicles charging at lower amps when near 100%, but I can't remember if I have seen it at a lower rate when the percentage is set below 100.
No, that's not about close to the charge limit. It's a physical protection when the battery is getting close to all the way full. And home charging power is so low that it won't have to slow that down until about 98-99%. So people will usually not get to a point of seeing the charge slow down at home.
 
Did you check throughout a charge session to see if it changes again?

Did you check error notifications in the car while it was reduced to 44 amps?

There is an app called Wall Monitor which will give readouts from the various sensors of the wall connector. You can screenshot at various times throughout the charge session to see if anything appears to spike or go outside of normal.

All we have are your reports that it reduced to 44 amps and that it “shouldn’t be overheating” without any further troubleshooting so there’s nothing else we can do to help.

If it just happened that one time then call it a fluke. But if it’s happening repeatedly then you need to do more troubleshooting and provide more information if you expect answers.
 
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Man, I really hate when odd things happen with no solid explanation, especially when it relates to my $50,000 car!
You shouldn't get too near me when you start talking about oddball things happening. I have a long history of coming up with the most cock-a-mamie reasons why this-or-that is happening to electronic systems. Many of those ideas often turn out wrong, but there's been times when I've hit it on the barrel head.

So: You double-checked the car's settings, made sure it was back at 48A and, lo and behold, 48A was what you got. With no discernible reason why 44A in the first place.
  • Update bug. If your car has gotten a software update recently, maybe that was it. People have complained about oddball behavior out of a Tesla after a software update; this may have happened to you. Sometimes when something like this happens doing a two-scroll-wheel reset makes everything come right again as the (incorrect) limit gets overwritten by a correct limit. Or something. Likewise, adjusting the limit might overwrite some internal number and make things correct. In which case: You may die of old age before you see it again.
  • Flash RAM follies. So, things like car settings are set up in non-volatile RAM, otherwise known as Flash RAM. This is the same stuff that the BIOS in your PC, the SSD on your laptop, or the storage in your cell phone, or the memory card on your camera all use these days. What isn't as well known is that Flash RAM does not last forever; all Flash RAM has a certain number of write cycles it can do on individual cells, after which a particular cell doesn't hold data so good no more. The makers of Flash RAM do something called, "wear leveling". Flash RAM looks like it has sectors and such, but there's this kind of double-indirection table where the actual Flash RAM cells are lined up in an physical array, and there's a table of pointers that line them up as seen by an external operating system. When a cell gets a certain number of wear cycles on it, the Flash RAM swaps the data in the worn cell into a cell with not nearly the same number of ops and updates pointers. The OS doesn't see this happen, and one has to have very specialized software, indeed, to figure out the wear levels of all the cells in that Flash RAM. Thing is, though, after a sufficiently long period of time, all the cells get worn to the point where storing data gets hit-or-miss. And, well, one needs a new Flash RAM. On a PC, this is usually a removable part. On a Tesla Driving Computer, it's soldered down.
As it happens, some years ago, Tesla's software people were writing logging data to a Flash RAM that was mainly full with the operating system. Repetitively writing data over and over to the same locations, with nothing else being modified, turns out to be a Bad Idea when trying to avoid wear-out and, indeed, a bunch of Teslas had driving computers that died because of this. If memory serves, a couple of people set up a cottage industry of having owners sending them their dead computers; they'd de-solder the flash; copy the flash contents onto a new flash chip of the same type; then solder the new chip in, charging, I dunno, $100 for the job. Which as a lot less than the $500 or whatever Tesla was charging. In any case, Tesla realized what was happening and rejiggered their software to Not Do That, and the complaints went away. But... you've got a four year old car, so you may have been in the middle of that. Your CPU FLASH is wearing out?​
  • It's well-known that an overheating Tesla Wall Connector will reduce current. Or even a Tesla Mobile Connector. On the latter, on this forum somewhere, some enterprising fellow aimed a fan at the (hot) socket in his garage and fixed his problem. The problem with this idea is that the amount of reduction is somewhere in the 50% to 80% range, I think, so your current draw should have been a lot less, not just 44A. If this happens again, look for red blinky lights around your TWC.
  • Another possibility is Loose Connections. No question: If the car sees a big enough drop in the 240 VAC (which should be visible on the screen in the car), then it will drop current. The idea being that a loose connection is a dangerous connection. In a way, this is related to heat, since loose wiring joints tend to get hot. Now, if this was happening in the TWC.. or the car... I'd expect thermal sensor alarms all over the place. Hm. The car does have an "events" icon at the top of the screen; check that and see if there's an error code in the history relating to something power draw related?
However, there is one place where there's no thermal sensor, and that's the breaker box. Um. Standard breakers are thermal elements, just like light bulbs, with a bit of metal that expands as it gets hotter. Get it hot enough and it pops the breaker. But years of back-and-forth can get to these things. So a dying breaker, or a bad screw-down on that 60A breaker, might be the cause of your problem. If so, you're going to see it again because, well, Intermittents.​
  • There are other, screwier things, that might involve the charging systems in the car itself. Of something bizarre going on with the TWC. No idea on how to troubleshoot. However.. Once Upon A Time a co-worker of mine bought a Tesla and a Gen 2 TWC as well. He hired a local, non-Tesla certified electrician to put in the TWC. In the Gen 2 TWC manual, it clearly states that the rotary switches that set the current levels and so on Shall Not Be Moved When The TWC Is Powered. The idiot electrician did that thing, took my co-worker's money, then booked it before the co-worker realized that the TWC was fried, no joke. Now the fun part: The co-worker opened up the manual and, in there, found Tesla's support line. He called said line. And a miracle occurred: Somebody actually answered the call on the third ring. Said techie remotely logged into the car, read a bunch of stuff, then drop-shipped my co-worker a new TWC. So.. don't know if Tesla still has that level of service but, if they do, and this happens again, calling that number in your manual may get you some help. Especially if you don't change anything about the fault case when you make that call. (A bird in the hand is worth two in the bush, etc.)

So, if I were you:
  • Pick a time when you can pop the main in the house. Do so. Take the front cover off the breaker box. Look at that 60A breaker carefully. (My old Chief Petty Officer once said, "90% of your problems will be with the wires." He was right.) Tug on the two wires coming off that breaker. Find the neutral wire going to the TWC (and the ground) and tug on them, too. If you find something loose, tighten it. This gets rid of any potential fire hazards, which is important.
  • My motto: "I hate intermittents." Wait for the next time this happens. If it is happening, see if there's any faults being recorded in the car or on the TWC.
Good luck!
 
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You shouldn't get too near me when you start talking about oddball things happening. I have a long history of coming up with the most cock-a-mamie reasons why this-or-that is happening to electronic systems. Many of those ideas often turn out wrong, but there's been times when I've hit it on the barrel head.

So: You double-checked the car's settings, made sure it was back at 48A and, lo and behold, 48A was what you got. With no discernible reason why 44A in the first place.
  • Update bug. If your car has gotten a software update recently, maybe that was it. People have complained about oddball behavior out of a Tesla after a software update; this may have happened to you. Sometimes when something like this happens doing a two-scroll-wheel reset makes everything come right again as the (incorrect) limit gets overwritten by a correct limit. Or something. Likewise, adjusting the limit might overwrite some internal number and make things correct. In which case: You may die of old age before you see it again.
  • Flash RAM follies. So, things like car settings are set up in non-volatile RAM, otherwise known as Flash RAM. This is the same stuff that the BIOS in your PC, the SSD on your laptop, or the storage in your cell phone, or the memory card on your camera all use these days. What isn't as well known is that Flash RAM does not last forever; all Flash RAM has a certain number of write cycles it can do on individual cells, after which a particular cell doesn't hold data so good no more. The makers of Flash RAM do something called, "wear leveling". Flash RAM looks like it has sectors and such, but there's this kind of double-indirection table where the actual Flash RAM cells are lined up in an physical array, and there's a table of pointers that line them up as seen by an external operating system. When a cell gets a certain number of wear cycles on it, the Flash RAM swaps the data in the worn cell into a cell with not nearly the same number of ops and updates pointers. The OS doesn't see this happen, and one has to have very specialized software, indeed, to figure out the wear levels of all the cells in that Flash RAM. Thing is, though, after a sufficiently long period of time, all the cells get worn to the point where storing data gets hit-or-miss. And, well, one needs a new Flash RAM. On a PC, this is usually a removable part. On a Tesla Driving Computer, it's soldered down.
As it happens, some years ago, Tesla's software people were writing logging data to a Flash RAM that was mainly full with the operating system. Repetitively writing data over and over to the same locations, with nothing else being modified, turns out to be a Bad Idea when trying to avoid wear-out and, indeed, a bunch of Teslas had driving computers that died because of this. If memory serves, a couple of people set up a cottage industry of having owners sending them their dead computers; they'd de-solder the flash; copy the flash contents onto a new flash chip of the same type; then solder the new chip in, charging, I dunno, $100 for the job. Which as a lot less than the $500 or whatever Tesla was charging. In any case, Tesla realized what was happening and rejiggered their software to Not Do That, and the complaints went away. But... you've got a four year old car, so you may have been in the middle of that. Your CPU FLASH is wearing out?​
  • It's well-known that an overheating Tesla Wall Connector will reduce current. Or even a Tesla Mobile Connector. On the latter, on this forum somewhere, some enterprising fellow aimed a fan at the (hot) socket in his garage and fixed his problem. The problem with this idea is that the amount of reduction is somewhere in the 50% to 80% range, I think, so your current draw should have been a lot less, not just 44A. If this happens again, look for red blinky lights around your TWC.
  • Another possibility is Loose Connections. No question: If the car sees a big enough drop in the 240 VAC (which should be visible on the screen in the car), then it will drop current. The idea being that a loose connection is a dangerous connection. In a way, this is related to heat, since loose wiring joints tend to get hot. Now, if this was happening in the TWC.. or the car... I'd expect thermal sensor alarms all over the place. Hm. The car does have an "events" icon at the top of the screen; check that and see if there's an error code in the history relating to something power draw related?
However, there is one place where there's no thermal sensor, and that's the breaker box. Um. Standard breakers are thermal elements, just like light bulbs, with a bit of metal that expands as it gets hotter. Get it hot enough and it pops the breaker. But years of back-and-forth can get to these things. So a dying breaker, or a bad screw-down on that 60A breaker, might be the cause of your problem. If so, you're going to see it again because, well, Intermittents.​
  • There are other, screwier things, that might involve the charging systems in the car itself. Of something bizarre going on with the TWC. No idea on how to troubleshoot. However.. Once Upon A Time a co-worker of mine bought a Tesla and a Gen 2 TWC as well. He hired a local, non-Tesla certified electrician to put in the TWC. In the Gen 2 TWC manual, it clearly states that the rotary switches that set the current levels and so on Shall Not Be Moved When The TWC Is Powered. The idiot electrician did that thing, took my co-worker's money, then booked it before the co-worker realized that the TWC was fried, no joke. Now the fun part: The co-worker opened up the manual and, in there, found Tesla's support line. He called said line. And a miracle occurred: Somebody actually answered the call on the third ring. Said techie remotely logged into the car, read a bunch of stuff, then drop-shipped my co-worker a new TWC. So.. don't know if Tesla still has that level of service but, if they do, and this happens again, calling that number in your manual may get you some help. Especially if you don't change anything about the fault case when you make that call. (A bird in the hand is worth two in the bush, etc.)

So, if I were you:
  • Pick a time when you can pop the main in the house. Do so. Take the front cover off the breaker box. Look at that 60A breaker carefully. (My old Chief Petty Officer once said, "90% of your problems will be with the wires." He was right.) Tug on the two wires coming off that breaker. Find the neutral wire going to the TWC (and the ground) and tug on them, too. If you find something loose, tighten it. This gets rid of any potential fire hazards, which is important.
  • My motto: "I hate intermittents." Wait for the next time this happens. If it is happening, see if there's any faults being recorded in the car or on the TWC.
Good luck!

Will keep this all in mind in the event it happens again!