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Warning: Black Horse PCP

Discussion in 'The UK and Ireland' started by TezzyMod3, Sep 20, 2019.

  1. TezzyMod3

    TezzyMod3 Member

    Joined:
    May 30, 2019
    Messages:
    211
    Location:
    London
    Hi all,
    Due to collect car next week.

    Originally had MSM SR+ at 43350.

    After price drop, changed to White for £40840.

    Deposit initially offered £7.5k.

    Finance details were NOT updated after price change and so now they want a 7.5k deposit from me. Guy on the phone refused to accept any explanation from me. I offered them the (7.5k deposit - the price change) which would take me to the approved loan amount but they’ve made me reapply for the finance.

    I’m a bit annoyed to say the least. Hope it goes through OK.

    Moral of the story, if on PCP and price changed, contact Tesla immediately to update finance terms.
     
  2. TezzyMod3

    TezzyMod3 Member

    Joined:
    May 30, 2019
    Messages:
    211
    Location:
    London
    Also lost all invoices and VIN.
     
  3. TezzyMod3

    TezzyMod3 Member

    Joined:
    May 30, 2019
    Messages:
    211
    Location:
    London
    Annddd.... the car is gone!

    :mad:
     
  4. kevuwk

    kevuwk Member

    Joined:
    Aug 5, 2019
    Messages:
    303
    Location:
    UK
    Made a finance request and then updated my order and requested it was attached just in case of this issue
     
  5. TezzyMod3

    TezzyMod3 Member

    Joined:
    May 30, 2019
    Messages:
    211
    Location:
    London
    Sorry would you care to explain what that means? I’m going to call them tomorrow if it’s not sorted :(
     
  6. kevuwk

    kevuwk Member

    Joined:
    Aug 5, 2019
    Messages:
    303
    Location:
    UK
    I made a finance request through the Tesla website then asked for my order to be updated with the spec I had chosen and the new finance agreement to be applied to my account. I checked the source code after the order update and noticed the figures weren’t right for the finance, asked them to check it again and now they look correct. Pretty poor you have to do all the messing about but it didn’t surprise so I thought I should do it just in case
     
  7. TezzyMod3

    TezzyMod3 Member

    Joined:
    May 30, 2019
    Messages:
    211
    Location:
    London
    I wasn’t as clever as you :(

    I hope it gets sorted
     
  8. TezzyMod3

    TezzyMod3 Member

    Joined:
    May 30, 2019
    Messages:
    211
    Location:
    London
    So called in today, VIN and delivery date are back. So is final invoice.

    finance has been sorted too but still says pending on account. I’m glad I got it sorted earlier because I’m pretty sure they wouldn’t have given me the car on Friday!
     

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