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WARNING Tesla service condones hertz rip off

Discussion in 'Tesla' started by Chickenlittle, May 8, 2017.

  1. Chickenlittle

    Chickenlittle Active Member

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    i had service last month and required a loaner car. Given a hertz loaner at tysons service center. Had an easy pass in the car and told I could access it without any warning of fees. I had the car for two days and used it once for a ONE dollar toll. Billed 15.85 dollars for the toll and "administrator fees". I fully expected to pay the toll. I did not expect additional markup of 14.85 for the use. Tesla obviously has no problem with this by using hertz cars. They can certainly at a minimum warn you. I am great full the service was only two days since a single toll use generates the administrative fee for everyday the car is rented. BEWARE
     
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  2. kort677

    kort677 Active Member

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    this isn't a tesla issue, it is yours and hertz's issue. those ezpasses in rentals are encased in a box where they won't be read unless YOU choose to use it.
    maybe the fees were not properly explained to you by the hertz people, that is not tesla's issue.
     
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  3. chillaban

    chillaban Active Member

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    I remember reading this in the Hertz rental agreement. Tesla already generously pays for the gas (more importantly, for the hassle/time associated with finding gas and matching the exact fuel gauge reading the car came with) in Hertz loaners. I don't know if I'd expect them to pay the rental car toll markup, or the rental car parking ticket markup.
     
  4. BluestarE3

    BluestarE3 Active Member

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    Yep, SOP for Hertz. Use your own toll pass whenever possible to avoid their exorbitant toll markup.
     
    • Helpful x 1
  5. AEdennis

    AEdennis Active Member

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    This also applies when you get a Tesla Loaner vehicle instead of a rental car for a loaner. Bring your own toll transponders, it only makes sense. It's not Tesla's responsibility to cover your use of toll roads or bridges.
     
  6. BrokerDon

    BrokerDon Member

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    Here in SoCal you can pay your tolls ONLINE within 24 hours without penalty or surcharges for any vehicle. Heck there's even an app for it!
     
  7. brkaus

    brkaus Active Member

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    Standard for enterprise rental as well.
     
  8. MXWing

    MXWing Active Member

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    You need to change "WARNING" in thread title to "SKY IS FALLING".
     
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  9. MXWing

    MXWing Active Member

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    SKY IS FALLING. TESLA CONSPIRES WITH HERTZ TO TAKE ADVANTAGE OF AND EXTRACT MAXIMUM FEES FROM INNOCENT, UNKNOWING AND UNWITTING CUSTOMERS. - AND OBVIOUSLY SO
     
  10. ecarfan

    ecarfan Well-Known Member

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    Car rental companies are notorious for maximizing profits with all kinds of additional fees, including charging double the retail price of gas if you fill your tank at their return drop off location. Your complaint is an issue between you and Hertz. Tesla has nothing to do with it. Your thread title is misleading at best.
     
  11. Yarder

    Yarder Member

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    Perhaps you should have read the contract before signing it. You sound like a congressman who just voted for the new health care plans and didn't actually read the bill!
     
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  12. SD_Engnr

    SD_Engnr Member

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    Especially considering the users name...
     
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  13. kort677

    kort677 Active Member

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    wasn't it pelosi who said that you have to pass it to see what is in it?
    if you are going to try to play politics, get it right
     
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  14. jeffro01

    jeffro01 Active Member

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    Which is naturally one the most misquoted and taken out of context quotes you can find... Given your other posts on matters of politics, it's not difficult to see why you made it a point here...

    Otherwise, the thread title is a bit of a joke and I'm with everyone else here... :p

    Jeff
     
  15. MXWing

    MXWing Active Member

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    That was the intended reference. :)
     
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  16. alevek

    alevek Member

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    You mean like Obama Care, right?
     
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  17. alevek

    alevek Member

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    You mean like Obama Care, right?
     
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  18. Yarder

    Yarder Member

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    I dunno, I didn't read the health care bill either!
     
  19. kort677

    kort677 Active Member

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    misquoted? what part of that did I get wrong?
     
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