CheekiTiki
Member
My Model S from 2013 has been turning the screen on and off every few minutes when driving. I have about 60K miles and the warranty is good until February. I got the notice. However, I called my local Tesla Service Center (Berkeley CA) and all I got was a message to use the app to make an appointment. I tried and cannot navigate the app to get to service. I am not good with apps and used to call Tesla to make appointments for service. Is there a number where a real person can help me? Everything is automated. I followed the instructions to go to the Tesla website slash support slash warranty-adjustment-program and all I got was a copy of the email with FAQs, nothing that actually allows me to connect to someone. I was an early adopter 8 years ago, but now at 75 I'm not good with all these menus and no one to talk to.
Help please!!
Here is an example via Youtube video: