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Warranty Escalation

reskew1102

New Member
Apr 27, 2021
1
0
Naples, FL
I was just told by the service advisor at the Ft. Myers, FL Tesla service center that Tesla does not warrant it wheels (rims) and that they do not have a warranty escalation process. And advice would be helpful.
 

CorneliusRox

Member
Mar 3, 2021
73
70
MN
What's wrong with them? It'd have to be excessive runout, machining defects, porosity issues, paint flaking, etc...
If you are getting some vibration and it's found they are bent, they're not going to cover that.
 

DerbyDave

Member
Jul 2, 2020
686
377
Kentucky
Tesla says in the Warranty, after you try to get the vehicle serviced, the next option is to go through the Dispute Resolution process outlined in your warranty. I do not see where wheels are specifically excluded, but Tesla probably will claim you damaged them unless the car is very new. Maybe you can get your auto insurance to pay for them if it is road damage.
 
Oct 10, 2019
319
158
So-Cal
Well whats wrong with them? I mean rims are pretty solid of an item the likelihood of a manufacture defect is pretty low. and that's the only way you could get warranty support for a rim.
 

2101Guy

Active Member
Jan 6, 2020
1,559
1,374
USA
Alloy rims are notoriously easy to bend. Sometimes the bend can have zero affect on ride/handling. Othertimes will cause a vibration. Sometimes a wheel balance can address the vibration to varying degrees. Thee are also wheel repair places in just about every big city that can fix bends/rash/damage, etc. Can often restore to like new.
 

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