When I purchased my used 2017 model S via the Tesla website, I was told I had a 1 year extended warranty. The same warranty is clearly listed on the website. I was told by a service tech that warranty was not on my account and that I should report it immediately. I reported in the service messages like I was told to and they just said contact sales, then cut off my chat so I could no longer reply. I have spent over a week calling again and again any number I can find and NOBODY will return a call or message me. This is incredibly frustrating! Has anyone else experienced this lack of costumer service from Tesla? Is there some other way I can get someone to actually talk to me about this issue?