Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
  • Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
  • The final cut of TMC Podcast #27 is available now with topics time-stamped. We discussed: Consolidation in LiDAR manufacturers; Volvo EX90 shipping with LiDAR; FSD Beta Full Release in N.A.; FSD detecting autopilot cheats, Gwen Shotwell directly overseeing SpaceX Starship; and more. You can watch it now on YouTube. We should have it published to podcast networks shortly.

We need more competition

The purpose of this post is not to dunk on Elon and Tesla. For context, my wife and I ordered a MXLR last year May/June 2021 and a MSLR in February 2022. The Model X 7 seater has been pushed back for over a year and the more recently purchased Model S was delivered to us ahead of schedule in around 6 weeks. I consider us privileged on many levels, not only are we in a position to own multiple cars during a time when many people are suffering globally, but we received one of our vehicles ahead of other frustrated Tesla customers who have been waiting over a year. I wanted to acknowledge this.

I also want to highlight that as a junior employee at a large tech company I read a story about Elon in a Wired article that I saved until this day (see attached) because the story of what he risked to create Tesla was truly inspiring to me at the time and his vision and bravery is/was revolutionary. With that said, my experience dealing with Tesla over the past almost two years has been disturbing on many levels. The image of the magazine cover attached came out in October 2010. It’s been almost 12 years and the main players within the auto industry have failed to mass produce fully electric cars rivaling the quality of a Tesla. It’s embarrassing. As consumers we should demand more from these car companies. Some of us were fortunate enough to attend colleges or have pension funds who investment in these companies. Many tax payers helped bail out some of these automakers in the US and also helped fund subsidies that allowed Tesla to survive some of its early rocky years. We all played a major role in Tesla’s success. We also played a small role in allowing old guard auto makers to remain complacent and keep pumping out gas guzzling monsters with outdated snake-oil dealership models. I absolutely detest going to auto dealerships. The automobile industry has been ripe for disruption for a long time.

Over the years, I’ve become less enamored with Elon’s “off the court antics.” And as someone who took personal offense to politicians asking Lebron James to “shut up and stick to dribble [a basketball]” at times the irony is not lost on me when I find myself wishing Elon would “shut up and just build Teslas… “ [more specifically a sweet black on black 7 seater model X and potentially my Cybertruck 🤣🤷🏿‍♂️]. I believe Elon acts this way because the competition is so bad. If competing car companies were where they needed to be Elon might not act so distracted. Because his company has certainly dropped the ball in terms of customer experience.

I love our Tesla Model S and I’m sure we’ll love our Model X (whenever it arrives) along with the Cybertruck (which my wife abhors by the way). But I’m rooting for and supporting the competition because without it, I’m not convinced consumers will be treated with respect and dignity. Great customer service should be treated as important as a feature such as a Yoke Steering Wheel or Swivel Screen. Companies can truly differentiate just on customer service alone. However, I suspect that a vast majority of companies with great customer service do so because intense industry competition and not because of the executive leadership’s desire to treat customers… like humans.

Rant over 🤣


  • F10A2039-18DB-4D12-AB0A-BAFD9DD5B2E8.jpeg
    498.7 KB · Views: 35
  • F0715196-52CB-45EE-BA7A-5E11E0FD34AD.jpeg
    119.7 KB · Views: 17
  • CB089922-A0EF-4B64-A500-82E94B6F3EC4.jpeg
    127 KB · Views: 19
  • E00DA144-8BC7-4FE8-B422-DA19E9A103EF.png
    566 KB · Views: 20
  • F9CB91FF-4A62-412D-B162-734BDEFCC0C0.jpeg
    122.3 KB · Views: 18

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.