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Web reservations given priority over line standers?

Discussion in 'Model 3: Ordering, Production, Delivery' started by MountainRoad, Dec 13, 2017.

  1. MountainRoad

    MountainRoad Member

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    Is it possible that individuals who reserved Model 3 online immediately after the reveal are getting priority over individuals who waited in line at Tesla stores to reserve Model 3 hours earlier?

    The latest episode of Talking Tesla (episode 116) indicates that this may be the case, as Robert (line stander) has not received an invitation to configure his Model 3 while Mel and Tom (both online reservations) have. Robert, Mel, and Tom all live in Southern California, and all three are current Tesla owners. Of the three, only Robert stood in line at a Tesla store to reserve his Model 3 sight unseen. Tom and Mel waited for the reveal later that night, and then hours after Robert had placed his reservation in person, Tom and then Mel made their reservations online.

    I wonder if Tesla somehow misplaced the list of people who waited in line so early in the morning to reserve the Model 3. Or has it always been the case that Tesla intended to give no additional priority to line standers? This would seem odd because those of us who stood in line to reserve Model 3 sight unseen were giving the company a real vote of confidence.
     
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  2. Kbra

    Kbra Member

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    Im a central coast owner and line stander that got his order confirmed last week. Not sure theres much truth to their argument. Certianly a true situation but prioritzing online over in store doesnt appear to be true prioritization.
     
  3. Pinot.Noir

    Pinot.Noir Member

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    Maybe the two on line orders were early Tesla owners versus the line stander?
     
  4. MountainRoad

    MountainRoad Member

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    The same thought occurred to me, but in fact, I believe it is the opposite. Robert (the line stander) was the first of the three to purchase a Model S, and he now has two Model S vehicles; I believe he purchased his first Model S very early and his second Model S about a year ago. So that can't explain the discrepancy. Also, just to rule out other hypotheses, all three are non-employees and are not Tesla insiders.
     
  5. MountainRoad

    MountainRoad Member

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    Interesting data point. Good to hear that some line standers are at least receiving invitations to configure Model 3. Could you clarify what you meant by your last sentence. Holding constant all other prioritization factors (i.e., prior Tesla ownership), do you think that Tesla is lumping all first-day reservations together without giving priority to line standers or online reservation holders?
     
  6. Kbra

    Kbra Member

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    Teslas system is so random and unorganized that theres no point in trying to make light of what they are doing. Invites seem to be picking up for non employees. Im sure they will be soon.
     
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  7. dsvick

    dsvick Active Member

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    Doubtful, although I'm sure there are, and will continue to be, exceptions. The vast majority of people that have reported being invited to configure are prior owners who waited in line and live in California.
     
  8. BerTX

    BerTX Supporting Member

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    Lots of things are not working out as planned. It really isn't right that online reservations are going before line-standers, all other factors being equal. But it doesn't surprise me.

    It doesn't really matter to me, not being West Coast nor a Line Stander nor a customer for the RWD car, or maybe any M3 at all. But it would be nice to get an invitation... If I could give someone my place in line (whatever that is), I'd probably do it. But at the very least it is way more hassle than I'm willing to do, if not flat-out impossible.
     
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  9. Foxhound199

    Foxhound199 Member

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    Honestly, I never got a sense that any of the store vs online prioritization applied to owners. Owners (in whatever order suits them) get priority, then non-owners in store, then non-owners online, each with some unknown amount of geographic prioritization. I don't think I ever heard anything that directly implied that the fastest way to get a Model 3 was to own a Tesla AND camp out in line.
     
  10. PoitNarf

    PoitNarf My dog's breath smells like dog food

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    The Model 3 reservation FAQ on Tesla's site specifically mentions that the date and time of the reservation matters when it comes to what order config invites would be sent out:

    When will I be invited to configure my Model 3, and when can I take delivery?
    Model 3 reservation holders are receiving invitations to order and design Model 3 based on the time and date that they placed their reservation. Current Tesla owners have priority as a thank you for their support.

    One would expect that the timestamp of the reservation matters whether or not the reservation holder is a current owner, but it looks like we're seeing a small amount of evidence to the contrary. It doesn't seem right to me that an owner who reserved online would get an invite before someone who reserved before them at a store. If something similar happens when they start getting to non-owner invites (like me), things are really going to hit the fan!
     
  11. gregincal

    gregincal Active Member

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    I'm not sure what you mean by "at least some". The vast majority of current owners who have been invited to configure placed their reservations in the store. Very few people who placed their reservations online have been invited. Why there are any before the last of the in store reservers I couldn't say.

    (btw, online reservation doesn't mean after the reveal. Most or all of the online people who have been invited reserved online before the reveal.)
     
  12. 03DSG

    03DSG Active Member

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    Will it really matter in 12 to 18 months?
     
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  13. MountainRoad

    MountainRoad Member

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    I guess it probably won’t matter much in 12 to 18 months, although I suppose it would matter a lot to some if there are tax credit implications.
     
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  14. Garlan Garner

    Garlan Garner Well-Known Member

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    Its already been way more than 18 months. My answer = yes.

    They should put that label where foods expiration dates normally exists.
     
  15. Garlan Garner

    Garlan Garner Well-Known Member

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    And for those who waited out in line in the rain at 3AM while others stayed in bed until that night and ordered online.
     
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  16. Stoneymonster

    Stoneymonster Active Member

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    I'm an online reservation holder, close to the Bay Area, existing (2nd!) Model S owner. My reservation went in within seconds of the site opening up. I have not been invited to configure.
     
  17. Shygar

    Shygar Member

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    Did all 3 of them have First Production selected on their delivery estimate page?
     
  18. Garlan Garner

    Garlan Garner Well-Known Member

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    Should that make a difference? I didn't see that listed in Teslas requirements for preferential treatment.
     
  19. Shygar

    Shygar Member

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    It shouldn't, but it would be interesting to see if it did.
     
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  20. BerTX

    BerTX Supporting Member

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    I have wondered this, too. I did not select a preference to model, have not been invited to the party.
     

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