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Weird incoming phone call

Discussion in 'Model S: User Interface' started by billarnett, Aug 21, 2016.

  1. billarnett

    billarnett Member

    Nov 15, 2008
    Emerald Hills CA
    As I was driving home this afternoon in a quiet residential neighborhood, all of a sudden my Tesla emitted a loud sound and the screen behind the wheel lit up with what looked like an incoming call. But the sound was not at all like the normal incoming call sound and my iPhone itself did not ring. After a few seconds (10?) it all went away. Any ideas what this might have been?
  2. Dithermaster

    Dithermaster Member

    Dec 27, 2015
    Madison, WI
    Could have been one of those weather alerts. I was in a restaurant once when everyone's phone went off, Android and iOS. I would imagine if you have Bluetooth connected you would hear it in the car speakers like a call.
  3. eschummer

    eschummer Member

    May 31, 2016
    San Francisco, CA
    I have an app that gives me earthquake alerts from around the world. It does a weird thing as well, both on the phone and the car..
  4. CuriousG

    CuriousG Member

    Dec 1, 2015
    Elk Grove, CA
    • Funny x 2
  5. Ciaopec

    Ciaopec Member

    May 3, 2016
    My similar experience was a severe weather alert. Scared the $#*@ outta me!
  6. BertL

    BertL Active Member

    Aug 19, 2015
    Carlsbad, CA
    OP, I had something similar happen to me several months ago, followed by every few minutes after starting to drive, my MS would seem to receive an inbound call from the same number and display it on the IC, but my phone never showed the call coming in, and no one was there when I tried to answer via my MS... I tried doing the standard dual-scroll wheel reboot of the CID while I was driving, and again once I stopped, to no avail. The same scenario repeated multiple times. I eventually figured-out that the number my MS was reporting was from a caller that was at the top of my "recent calls" list -- but that person was NOT subsequently calling me again.

    After several repeats of this over two days, I called the Tesla 800#. The tech was surprised as he said it sounded like an old problem that started with some previous release of iOS 9.x and then went away. Even though my iPhone was much more current on iOS, he had me (don't skip any steps):
    • Delete the iPhone from the MS
    • Delete the MS from my iPhone
    • Do a "more complete" CID reboot:
      • Put your foot on the brake and hold it down
      • Press both scroll wheels
      • Hold down all three until you see the Tesla T on the CID
      • Let go of everything
    • Re-pair the iPhone and MS
    ...and I never had the problem again. IMHO it was definitely an iOS and/or Bluetooth and/or Tesla bug ;) ...not some other App causing the issue, as the IC was displaying it as an incoming call, not just a scary sound from the speakers.

    All that to say, if you have the problem again, try the process and hopefully the bug goes away as it did for me. (BTW, that same process has resolved other owner's odd and unexplainable connectivity issues, hence why I took the time to document here in case it helps someone else one day.)
    • Informative x 1
    • Like x 1

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