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Weird TuneIn "Loading Error" Bug

Discussion in 'Model S: User Interface' started by tinm, Jul 10, 2018.

  1. tinm

    tinm 2013 S85 Owner

    Joined:
    May 3, 2015
    Messages:
    1,673
    Location:
    New Mexico, USA
    Steps to reproduce (good luck, you won't be able to)

    1. Favorite a TuneIn radio station.
    2. Listen to it lots.
    3. Time passes (months, years)
    4. One day the station gets a streaming glitch, so their feed goes off-air.
    5. TuneIn reports "Loading Error"
    6. This persists for weeks.
    7. Finally, contact the station and tell them about it.
    8. Station says yep they know, but they already fixed the problem. They say, TuneIn DELETED the station, I suppose thinking the feed URL was no longer valid.
    9. TESLA MODEL S doesn't know any of this -- all it knows is that a favorited TuneIn station can't load, so it shows "Loading Error"

    Ok so here is the problem:
    • Tesla's TuneIn app is trying to load a favorited station (which behind the scenes is a URL) which probably no longer exists -- hence permanent loading error.
    • It is impossible to fix this by un-favoriting the station, in order to remove it, and then searching for it and adding it and favoriting it again (in theory with a new streaming URL) because the way you un-favorite is to first select the station then tap the filled-in heart icon, but the heart icon is immediately removed from the display so that the software can display the Loading Error message whenever you access the station!!! It's like a Catch-22....
     
  2. tinm

    tinm 2013 S85 Owner

    Joined:
    May 3, 2015
    Messages:
    1,673
    Location:
    New Mexico, USA
    I take it this hasn't happened to anyone else.
     
  3. MorrisonHiker

    MorrisonHiker S 90D 2018.42.2

    Joined:
    Mar 8, 2015
    Messages:
    4,960
    Location:
    Colorado
    Was your Favorite station an Entercom station? I heard about this a couple of weeks back but haven't seen any discussion about it on TMC yet.

    Entercom is pulling all of its stations from TuneIn and moving them to Radio.com: Entercom Pulling Stations From TuneIn - Radio Ink
     
  4. tinm

    tinm 2013 S85 Owner

    Joined:
    May 3, 2015
    Messages:
    1,673
    Location:
    New Mexico, USA
    Interesting. Nope, it's a Hutton Broadcasting station (a tiny regional radio co.)
     
  5. spectrum

    spectrum Member

    Joined:
    Jun 17, 2018
    Messages:
    299
    Location:
    Atlanta
    I get loading errors for nearly all the "Local Stations" :(
     
  6. habanero69

    habanero69 I Dont Need Cialis. I Drive an EV.

    Joined:
    Jul 29, 2016
    Messages:
    390
    Location:
    FLorida
    I get my share too. Also, every time I leave the house, the radio will not reconnect when dropping wifi and picking up LTE. Worked for 18 months, now not in 8 months. a DRAG.
     

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