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Well, it happened today... FWD fail

Discussion in 'Model X' started by flyhigh123, Aug 16, 2016.

  1. flyhigh123

    flyhigh123 Member

    Joined:
    Aug 27, 2015
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    Location:
    Los Angeles
    My home garage is about 7'6" off the floor with the garage door open. My fwd has always stopped about a foot off the ceiling. Today i opened the door and it just kept going. I watched it happen, like a bad slow motion movie. There seems to be no damage to the door but the top glass panel has cracked.

    I started having some closing issues with my FWD a few days ago, not sure if my sensors are bugging out or what. Now i need to call tesla.

    I'm expecting this to get covered.

    The worst part of this is i'll never feel safe opening the door with anything that is lower than the max height....

    Just really annoyed....
     

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  2. WayneMa

    WayneMa Member

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    It hurt to see that. Mine has always stopped 3/4 of the way. Make me wonder if I should go ahead and modify my garage "just in case". Hope Tesla make this right for you.
     
  3. outie

    outie Member

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    SoCal
    That worries me. That sounds like the same height as mine. I might have to just park outside first and summon the car inside and summon it out before getting in...
     
  4. vandacca

    vandacca Active Member

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    Sorry to hear that.

    But wow...I just warned @Plugsuvohio yesterday about this exact thing and not to be complacent about watching the doors.
     
  5. srini

    srini Banned

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    Just park it in the driveway!! QED.
     
  6. flyhigh123

    flyhigh123 Member

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    Yah, no more opening the doors in the garage.

    Open it a hundred times, never an issue. This time, i was standing on the driver side while opening the passenger side. couldnt stop it fast enough.

    my trunk will hit the ceiling, but i always stand by it and put my hand above it before it hits so i can stop that.

    I expect tesla to take care of this since it is a malfunction of the door. If it was an accident caused by me, then i should cover it, but this is something that no owners should have to ever worry about.

    I wish tesla has a way to set the max height for a GPS location. This way i know that it can check the sensors but also know that this location is max height set as well. ( like a physical number on the dash, ie 7 feet max)
     
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  7. BigMskiman

    BigMskiman Member

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    Pleasanton
    Did you get 2.30.61 update last night? I did but have not tested FWD under obstacles.

    BTW, the "all close with fob" is a setting now, rather than a surprise.
     
  8. flyhigh123

    flyhigh123 Member

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    Location:
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    no i didnt update yet. It is scheduled to update tonight
     

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