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What’s with the “unavailable” supercharger icon?

Discussion in 'Model S' started by D.E., Mar 12, 2020.

  1. D.E.

    D.E. Uncorked

    Joined:
    Oct 12, 2016
    Messages:
    720
    Location:
    Ann Arbor, MI
    Recently my local supercharger has been displayed with a slashed circle icon both in the car and on my iPhone app. The supercharger works, there are cars charging there almost every time I drive by.

    What does this mean?

    A1788FE5-9C45-4995-BF16-709721BA2246.jpeg
     
  2. zanary

    zanary Active Member

    Joined:
    Jan 25, 2017
    Messages:
    1,312
    Location:
    SF Bay Area (East Bay), CA
    That's a sign that the power deliver is unstable and or reduced due to some issue. More than likely they are working on it, but it's not a "fix in a few hours", but more so a much longer time period to fix it. sometimes, they show this as they are upgrading the system there to v3 which again is a multi day effort.
     
    • Informative x 1
  3. D.E.

    D.E. Uncorked

    Joined:
    Oct 12, 2016
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    Location:
    Ann Arbor, MI
    Thanks. It’s been a couple of months now. I live just a couple of miles from the supercharger so I didn’t know if that was because I have the lifetime supercharging and they didn’t want me charging there or whether there was an issue that had nothing to do with me.
     
  4. doghousePVD

    doghousePVD My grandfather’s car

    Joined:
    Dec 3, 2018
    Messages:
    549
    Location:
    New England, USA
    I’ve also seen it at the Dedham MA Supercharger which is also a Service Center. When they are busy delivering cars, they monopolize the SC chargers. Cars arrive with a low charge. Seems to better now, SC is often available.
    Now there are a lot more SC in greater Boston.
     

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